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Kimpton Hotels & Restaurants · 13 hours ago

Night Auditor FT

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

Kimpton Hotels & Restaurants is committed to heartfelt human connections and creating a unique hospitality experience. The Night Auditor is responsible for guest registration, check-out, and providing outstanding service during overnight shifts, ensuring a welcoming environment for guests.

HospitalityRestaurants

Responsibilities

Review arrivals noting special requests, blocking rooms as needed

Check in and out hotel guests in a confident, professional and friendly manner

Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information

Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift

Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests

Follow established key control policy

Ensure proper credit policies are followed

Submit all lost & found articles accompanied by a completed lost & found report

Familiar with all fire and emergency procedures

Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty

Verify credit limit report

Monitor room availability throughout shift

Review daily the selling status of the hotel using yield management system

Attend department meeting once a month

Able to communicate via telephone and/or radio with other departments