Salesforce · 1 day ago
Program Management Director - Sales/GTM Strategic Programs
Salesforce is the #1 AI CRM, driving innovation and customer success through its solutions. The Program Management Director will lead enterprise priority programs, focusing on business process design and execution to support operational readiness and internal transformation initiatives.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Program Planning & Delivery: Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts
Build and Empower Teams: Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization. Fostering a culture of collaboration and continuous improvement
Stakeholder & Scope Management: Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs
Long-term Program Plans: Maintain the program delivery roadmap and alignment of outcomes along with required investments to long-range plans (LRP) and annual operating plans
Manage Risk, Issues and Accelerate Decision Making: Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution
Compliance & Quality Management: In partnership with Business Owners ensure corporate controls (e.g., SOX, Security), process and policy related changes are adequately decisioned, documented, and validated for operational readiness
Program Health Reporting: Defining and tracking key performance indicators (KPIs) to measure program success and health
Value Realization Reporting: Support creation of the business case/ROI aligned with the required data driven metrics for objectively measuring outcome attainment
Influence and Communicate: Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors
Qualification
Required
12+ years of experience leading large-scale transformation programs
Executive level communication and presentation skills
Driving Business Process discovery and end state design
Facilitating and documenting key design decisions
Program planning and requirements management experience
Project Management Professional (PMP) certifications
Solid command of project methodologies (e.g. Waterfall, Agile, Lean, Kanban)
Experience using project planning and PLM tools (Jira, Smartsheet, Asana, Monday)
Bachelor's degree in business or technology related field
Preferred
Driving business transformation in a program management role
Extensive experience driving large-scale Enterprise transformational initiatives with a focus on business transformation
Self-starter with the ability to work through ambiguity to put the appropriate structure in place to accelerate delivery
Executive level communicator and active listener, who can convey complex ideas in a clear, concise manner
Ability to influence outcomes across different levels in the organization
Knowledge of Salesforce solutions (Agentforce, Customer 360, Slack, Tableau) and experience with AI Productivity tools
Advanced degree in business or technology related field
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Recent News
2026-01-11
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2026-01-11
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