NEOGOV · 1 week ago
Office Assistant 1 or 2 - Bilingual
Springfield, OR
Full-time
Onsite
Entry, Mid Level
$21.92/hr - $29.24/hr
1+ years expNEOGOV is a company that provides essential services in health and human services. They are seeking a Bilingual Office Assistant to support the Centralized Call Center, assisting with administrative tasks and providing customer service to patients and community partners.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Respond to incoming phone calls and voicemail messages from patients and community partners
Schedule patients appropriately using call center triage tools
Efficiently manage communications from patients, physicians, specialists, insurance companies
Document pertinent information on tasks and emails that are sent to triage, care teams and other administrative staff
Establish and maintain solid working relationships through communication, cooperation and positive interactions with all patients, employees, staff and providers
Qualification
Required
Equivalent to the completion of the twelfth grade
One year of general clerical and office assistance experience
An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying
Equivalent to the completion of the twelfth grade
Two years of responsible clerical and office assistance experience
An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying
Successful hire will be contingent upon taking a bilingual test to demonstrate proficiency in both English & Spanish
Please submit a copy of your resume
This position is subject to a full background check
Knowledge of both languages, demonstrating the ability to convey information in both languages quickly and accurately
Ability to communicate clearly and concisely
Ability to maintain confidentiality of communications
An equivalent combination of experience and training or demonstrated abilities qualifying the employee or applicant to perform the duties described herein
Benefits
Health insurance coverage becomes effective the first of the month following your first 30 days as an eligible employee.
Medical/Rx/Vision - Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents.
Wellness Clinic - The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan.
Dental - Lane County provides dental coverage for employees and their eligible dependents.
Employee Assistance Program (EAP) - Lane County provides this counseling and concierge service to employees and members of their immediate households.
Fitness Center Membership - Lane County provides employees with a free membership to a local fitness center.
Retirement - Lane County pays for, and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment.
Disability - Lane County pays a portion of wages for eligible employees through Short-Term Disability, and provides Long-Term Disability coverage.
Time Management - Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.
Holidays - Lane County provides 10 paid holidays per year.
Life Insurance - Lane County pays for employee group term life insurance.
Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.
Vision - Eligible employees may purchase supplemental vision insurance.
Supplemental Life Insurance - Employees may purchase supplemental life insurance for themselves and their dependents/spouse.
Aflac - Optional employee-paid voluntary group coverage is available through Aflac.
Group Discounts - Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase