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PNC · 15 hours ago

Digital Product Manager Lead

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

$65K/yr - $145K/yr

5+ years exp

PNC is a company that values its people as its greatest differentiator and competitive advantage. As a Digital Product Manager Lead, you will own the end-to-end product lifecycle for digital payment solutions tailored to commercial and corporate clients, driving innovation and ensuring seamless client experiences.

BankingFinanceFinancial Services

No H1B

Responsibilities

Define and execute the roadmap for payment products within the commercial digital banking ecosystem, aligned with client needs, regulatory requirements, and market trends

Champion intuitive, secure, and scalable payment experiences for corporate users, throughout the payment lifecycle

Collaborate with engineering, design, risk, compliance, and business stakeholders to deliver high-impact features

Serve as product manager on agile teams, managing backlogs, defining requirements and assigning priorities

Monitor industry trends in B2B payments and digital banking to inform strategic decision-making

Work with 1LOD/2LOD and payment business stakeholders to ensure all features meet enterprise risk and regulatory standards

Crafts and delivers compelling strategic presentations tailored for both internal stakeholders and external audiences, effectively communicating key insights and recommendations

Collaborate closely with Treasury Management Service and Implementation teams. Act as a point of escalation for the TM Care Center related to payment experiences. Build partnership with implementation teams to ensure best in class implementation experiences and automation where possible

Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices

Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development

Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences

Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs

Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results

Qualification

Digital Product ManagementPayment NetworksAgile MethodologiesData VisualizationDigital User ExperienceJavaScriptDesign ThinkingEffective CommunicationProject Management

Required

Proven experience in digital product management, ideally in payments, fintech, or corporate banking

Strong understanding of payment networks (ACH, wire, RTP) and treasury workflows

Experience managing payment experiences to support an international client base

Experience working with agile teams and tools like Jira and Figma

Analytical mindset with attention to detail and a bias for action

Excellent communication and stakeholder management skills

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience

Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Bachelors