OhioHealth ยท 14 hours ago
Reception Desk/Shift Leader
Columbus, OH
Part-time
Onsite
Entry, Mid Level
2+ years expOhioHealth is a health system that believes in a lifelong partnership for wellness and sickness. They are seeking a Reception Desk/Shift Leader to ensure quality standards of customer service, safety, and facility management during their shift at the McConnell Heart Health Center.
Health Care
Responsibilities
Ensures during their shift that customer service standards are maintained at the reception desk/babysitting directly, aquatics and fitness
Provides tours and membership information to potential members when the Member Service Administrators are not available
Make decisions on service recovery if needed
Coordinating assignments, responsibilities and breaks for the reception desk and babysitting staff during their shift
Provide support to other departments because of increase volume, breads or staffing issues
Provides support to staff with conflict resolution issues
Assist the Team Leader and Assistant Team Leader with training on new Reception Desk and Babysitting staff
The shift supervisor coordinates the communication and actions steps at the Reception Desk during an emergency situation code blue, team assist, fire alarm-evacuation procedures
Ensures the security of the building during walkthroughs
Provides an inspection of the entire facility documenting items that need immediate attention cleaning or repair or 'requires a project' outside vendor
The Shift Supervisor will contact housekeeping or facilities for items that need immediate attention
Provides air temperature readings during facility walkthrough or when requested by a specific department
Contacts facilities for change in temperature to ensure safety of participants
Ensures all supplies towels, locker room amenities, etc. are available to members for use
Ensures that equipment in need of repair is either taken off the floor or posts a sign indicating that it is not available for use
Qualification
Required
High School or GED (Required)
BLS - Basic Life Support - American Heart Association
Excellent communication, interpersonal, conflict resolution and customer service skills
Completed Reception Desk staff competency checklist and training
Two years of direct customer service related Experience
Company
OhioHealth
The largest integrated healthcare delivery network in central Ohio.
10001+ employees
H1B Sponsorship
OhioHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (56)
2024 (14)
2023 (5)
2022 (1)
2021 (8)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Parkinson's Foundation
2024-10-14Acquired
2023-07-25Grant
Leadership Team
L
Lora Montgomery
Operations Manager, Service Excellence
Yvonne Rayburn
Digital Marketing Manager
Recent News
2025-12-10
2025-12-02
Company data provided by crunchbase