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NEOGOV · 4 months ago

Play & Learn Camp Program Coordinator

City of Norwalk, CT

Full-time

Onsite

Senior Level

$31/hr - $34/hr

6+ years exp

NEOGOV is a part of the City of Norwalk, seeking a Play & Learn Camp Program Coordinator to support the leadership team of the summer camp. This role involves overseeing administrative operations, recruiting and training staff, and ensuring program quality and compliance with accreditation standards.

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Responsibilities

Assist the Camp Director in pre-season planning and coordination of camp operations

Manage program calendars, daily schedules, activity rotations, and supply inventory

Support the development of policies and procedures to ensure a consistent and safe camp environment

Maintain accurate documentation related to attendance, incidents, scheduling, and staff performance

Coordinate in hiring seasonal camp staff, including counselors, instructors, and site leads

Lead and facilitate portions of staff orientation and ongoing in-season training

Mentor site leaders and counselors; provide consistent feedback and coaching

Coordinate and support substitute staffing as needed during the camp season

Support daily operational needs at all camp locations, including transportation, supply distribution, and facility readiness

Act as a liaison between site locations and the central administrative team at City Hall

Visit sites daily to ensure program quality, safety, and staff support

Assist with opening and closing procedures of the camp season

Ensure all program activities are delivered with quality, inclusivity, and alignment with NRP values

Assist in the planning and oversight of special events, field trips, and enrichment activities

Troubleshoot participant issues and behavioral concerns alongside site leads and parents

Promote a fun, nurturing, and developmentally appropriate camp experience for all age groups

Serve as a primary point of contact for staff and families when the Camp Director is unavailable

Communicate effectively with families, camp staff, and department leadership

Help gather feedback through staff, parent, and camper evaluations to inform continuous improvement

Prepare end-of-season reports summarizing successes, challenges, and recommendations

Lead in the coordination and completion of materials required for American Camp Association (ACA) Accreditation, including documentation, standards implementation, and on-site visits

Collaborate with the Camp Director to ensure compliance with Connecticut Office of Early Childhood Youth Camp Licensing requirements, including safety procedures, staff certifications, camper health records, and operational guidelines

Maintain well-organized and up-to-date records for all necessary inspections, audits, and annual licensing renewals

Qualification

Program CoordinationStaff RecruitmentAccreditation ComplianceCommunication SkillsOrganizational SkillsEvent PlanningTime ManagementMentoringProblem SolvingTeam Leadership