California Department of Tax and Fee Administration · 16 hours ago
INFORMATION TECHNOLOGY SUPERVISOR II
The California Department of Tax and Fee Administration (CDTFA) is seeking an Information Technology Supervisor II to lead the field support staff in Northern California and other locations. This role involves planning, organizing, and directing IT support operations while ensuring compliance with service levels and performance standards.
Government
Responsibilities
Plans, organizes, and directs the work of information technology field support staff located in Northern California, Houston, Chicago, and New York
Monitors daily staff work to ensure workload completion
Identifies, documents and monitors defined service levels and performance management standards
Ensures compliance to project management standards
Develops scope of work; and participates in vendor/product solution evaluation and selection
Travel may be required up to 25% of the time
Qualification
Required
Under general direction of the Information Technology Manager I, and in collaboration with the Business Taxes Administrator III of the field office, the Information Technology Supervisor II (IT Supervisor II), plans, organizes, and directs the work of information technology field support staff located in Northern California, Houston, Chicago, and New York
The supervisor will monitor daily staff work to ensure workload completion
Identifies, documents and monitors defined service levels and performance management standards
Ensures compliance to project management standards
Develops scope of work; and participates in vendor/product solution evaluation and selection
Travel may be required up to 25% of the time
Position requires employees to be fingerprinted and successfully pass a background investigation
Benefits
Reliable income
Stable benefits
Work-life balance
Paid holidays
Advancement opportunities
Company
California Department of Tax and Fee Administration
CDTFA makes life better for Californians by fairly and efficiently collecting the revenue that supports essential public services.
Funding
Current Stage
Late StageRecent News
2025-08-29
California Department of Corrections and Rehabilitation
2025-07-22
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