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NEOGOV · 1 day ago

Training & Development Project/Program Manager III (Term Limited Temporary)

Seattle, WA

Full-time

Hybrid

Senior Level

$52.92/hr - $67.08/hr

NEOGOV is seeking a Training and Development Manager for the King County Prosecuting Attorney's Office. This role involves the design, implementation, and oversight of training programs that promote employee growth and operational excellence, while collaborating with leadership and external partners to ensure effective learning experiences.

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Responsibilities

Conduct organization-wide training needs assessments including listening sessions to identify skill gaps and opportunities for development across the Criminal and Juvenile divisions

Design and implement a standardized training framework that aligns with statutory victim rights, trauma informed best practices, departmental goals and employee development needs

Develop and maintain training protocols, workflows, and tools to ensure consistent delivery across unit/sections and divisions

Define and document training roles and responsibilities, including performance expectations and success metrics

Establish a feedback loop to gather insights from staff, leadership, and stakeholders to continuously improve training programs

Facilitate the development and delivery of training programs using a variety of modalities (e.g., in-person, virtual, e-learning)

Implement systems for tracking training participation, progress, and outcomes

Develop and enforce documentation standards for training sessions, including objectives, content, delivery methods, and evaluation results

Maintain regular communication with employees and supervisors to support engagement and reinforce learning goals

Ensure training and evaluation programs are victim-centered, trauma-informed, culturally responsive, accessible to all staff, and mitigate re-traumatization risks

Use evaluation findings to improve workflow, documentation standards, and use of technology (e.g., Victim Portal, Case Management System)

Support the implementation of new processes, technologies, and reporting systems by developing corresponding training and guidance materials

Collaborate with the Director of Victim Services and the Victim Services Project/Program Manager to integrate training content into broader victim services initiatives

Partner with the PAO Data Analytics team to evaluate training effectiveness and support data-driven decision-making

Coordinate with internal departments and external partners to align training efforts with organizational priorities

Build and maintain relationships with training vendors, consultants, subject matter experts, and community-based organizations to enhance program offerings

Maintain strong working relationships with internal and external partners, including community-based victim advocacy organizations, system partners, and multidisciplinary teams

Lead internal working groups or committees focused on professional development, training strategy, curriculum development, and continuous improvement

Qualification

Instructional DesignTraining EvaluationLearning Management SystemsTrauma-Informed PracticesAdult Learning TheoryData AnalysisProject ManagementCommunication SkillsCollaborationProblem-SolvingAdaptability

Required

Demonstrated commitment to Race, Equity, and Social Justice, including reducing barriers to learning and advancement

Strong written, oral, and interpersonal communication skills with the ability to convey complex information clearly

Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a dynamic environment

Experience in instructional design, adult learning theory, and training evaluation methodologies

Ability to build trust and collaborate effectively with diverse teams, leadership, and external partners

Proficiency in Learning Management Systems (LMS), e-learning tools, and digital training platforms

Strong analytical and problem-solving skills, with the ability to use data to inform training strategies

Knowledge of organizational development, change management, and employee engagement are best practices

Ability to adapt to evolving organizational needs and leverage technology to enhance learning

Reliable attendance and ability to travel throughout King County as needed

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents

Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents

Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan

Transportation program and ORCA transit pass

12 paid holidays each year plus two personal holidays

Generous vacation and paid sick leave

Paid parental, family and medical, and volunteer leaves

Flexible Spending Account

Wellness programs

Onsite activity centers

Employee Giving Program

Employee assistance programs

Flexible schedules and telecommuting options, depending on position

Training and career development programs