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BradyPLUS · 4 hours ago

Inside Sales Representative

Kalamazoo, MI

Full-time

Hybrid

New Grad, Entry Level

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. The Inside Sales Representative is responsible for engaging with existing customers remotely to increase revenue and expand the company’s customer base by converting leads into sales opportunities and maintaining customer relationships.

Packaging ServicesProfessional ServicesService Industry

Responsibilities

Prospecting: Performing cold-calling activities through various channels such as phone calls, emails, video meetings, and other online communications

Initial Outreach: Identify potential customers through research and outreach activities

Sales Pipeline Management: Maintain sales pipeline by continuously nurturing leads and moving them through the sales cycle

Product Education: Provide information and promote company products and services to potential customers. Identify opportunities to offer additional products or services that complement the customer’s purchases

Customize Sales Presentations: Prepare and deliver sales presentations tailored to the needs of different customers

Customer Account Management: Oversee designated customer accounts primarily via phone, with occasional opportunities for in person interactions

Cross-Department Collaboration: Work closely with various departments to align sales efforts with company goals and customer needs

Additional duties or special projects as assigned

Qualification

CRM software proficiencyLead generation toolsSales process understandingDigital outreach strategiesCommunication skillsMicrosoft Office SuiteCustomer-centric approachOrganizational skills

Required

Ability to engage and build rapport with new people through strong communication and interpersonal skills

Familiarity with social media platforms and digital outreach strategies

Basic understanding of the sales process and customer journey

Proficiency with CRM software, lead generation tools and Microsoft Office Suite (Word, Excel, Power Point)

Self-motivated with a strong drive to identify and pursue new business opportunities

Ability to handle rejection and maintain a positive attitude

Able to adjust to strategies and approaches based on feedback and market conditions

Strong organizational skills with ability to manage multiple leads simultaneously and evaluate lead quality to optimize strategy

Customer-centric with a focus on delivering exceptional service

Valid Driver's License and safe driving record; reliable transportation for limited local travel opportunities

Physical Requirements: Ability to physically sit at a desk for long periods, operate a computer, and listen / speak clearly on the phone and in person