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Mayo Clinic · 15 hours ago

Program Manager of AI

United States

Full-time

Remote

Mid, Senior Level

$70K/yr - $105K/yr

Mayo Clinic is a leading healthcare organization, and they are seeking a Program Manager of AI to coordinate and manage institutional expectations and business agreements. The role involves contract negotiation, metric development, and collaboration with various teams to ensure compliance and effective marketing of the program.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Partners with Divisional Leadership for vision and direction to coordinate and manage institutional expectations, patient interactions, customer relations and business agreements

Serves as the main contact for questions related to the program

Facilitates the review, analysis and negotiation of contracts, vendor and business associate agreements and other legal documents to support the program

Develops a standard set of metrics and a dashboard to monitor patient and customer experience and track measurable outcomes to share with the appropriate parties

Researches, analyzes and explains the scope of services and requirements to patients, clients, vendors and partners

Assists in the development of negotiation strategies, identifies areas of risk, develops risk mitigation strategies, and provides recommendations to business, legal, and divisional decision makers

Develops extensive knowledge of products, services, and operations to evaluate compliance with contractual and regulatory requirements and creates the policies, procedures and processes to support them

Works with marketing staff to develop marketing plans and materials for distribution to potential and existing patients and clients and ensures that program objectives and scope of services are marketed appropriately on the external website

Responsible for collaborating and working with Finance Team to set fees, manage program expenses, and respond to billing and insurance questions

This position communicates regularly with various levels of internal and external personnel, and is responsible for organizing, leading, and presenting at various meetings

Some travel may be required

Qualification

Contract negotiationRisk managementData analysisCustomer relationsMarketing strategyCommunication skillsLeadership skillsCollaboration skills

Required