Nordic Global · 1 day ago
Resource Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expNordic Global is a company focused on creating an inclusive environment and fostering employee growth. The Resource Manager will support business line leaders in staffing decisions, ensuring optimal utilization of resources and alignment with organizational goals.
Information ServicesInformation Technology
Responsibilities
Facilitating the deployment of current salaried Nordic employees to ensure utilization remains strategically aligned with organizational goals
Support Director of Resource Management to establish an enterprise-wide framework for managing the deployment of salaried billable employees’ and implement this framework across the organization
Champion the utilization management program at Nordic by developing standard procedures, processes, and materials to be implemented within the assigned business line
Supporting business line leaders in ensuring that their team members are fully utilized, including providing information and making staffing recommendations
Proactively identifying salaried resources who will become available in the short term (i.e. next 2-3 weeks)
Assisting with the creation and sharing of reporting including utilization performance, forecasts, variance analysis, and capacity management analytics
Analyzing data from standard reporting processes to develop specialized reports on resource needs, forecasted utilization, upcoming availability, and scheduling conflicts. Present in leadership and team meetings on historic utilization, trends, and upcoming situations that need resolution
Reviewing and recommending modifications to internal processes as needed for project control, operations review and business support
Conduct research to identify alternate staffing solutions and/or alternate processes for improvement
Monitor sales pipeline to ensure staffing plans are in place for high-odds pursuits likely to close in the near term
Collaborate with Talent team and hiring managers when onboarding new hires to the organization to ensure staffing plans are in place to support the strategic vision of the organization. Ensure internal onboarding procedures are followed to support new members as they acclimate to Nordic
Develop knowledge of skills, experiences, and career goals of the professionals in the assigned business line in order to factor that into staffing decisions. Make recommendations to people manager or leadership as needed to foster skill development in order to better meet client demand or to align the professional with the right growth opportunities
Collaborate with the Resource Management team in order to identify the right person for the right role at the right time. Forecast current and upcoming resources to support a cross-team staffing strategy
Involvement in ad hoc projects as required (task forces, reporting, process improvement committees, training manuals, etc.)
Qualification
Required
Bachelor's degree or equivalent experience required
2-3 years of experience in resource management, staffing, or related field
Ability to organize, analyze, and prioritize
Excellent oral and written communication skills
Excellent presentation skills to an executive audience
Exhibits business acumen, including a basic understanding of financial metrics
Must be able to work independently as well as within a team environment
Intermediate Microsoft Office skills, especially Microsoft Excel
Customer service mindset, comfortable negotiating between competing priorities
Flexible in adapting to frequently changing priorities
Preferred
consulting experience preferred
familiarity with Microsoft PowerBI preferred
Familiarity with the following tools helpful: customer relationship management (CRM), professional services automation (PSA), or resource management system
Company
Nordic Global
Nordic Global is an information technology company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Jackson
SVP Client Partnerships and Global Sales Lead
Elizabeth Kerch Briggs
VP - Client Partnerships
Recent News
2025-06-26
HealthCareIT News
2025-04-03
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