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Accenture Federal Services · 14 hours ago

ServiceNow Application Designer

Washington, DC

Full-time

Onsite

Mid Level

$98K/yr - $185K/yr

3+ years exp

Accenture Federal Services is dedicated to helping the US federal government improve its operations and services. The ServiceNow Application Designer will develop solutions that meet business requirements, build relationships with stakeholders, and collaborate with the technical team to ensure successful implementation.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

U.S. Citizen Only

Responsibilities

Develops a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements

Builds a trusting relationship with major project stakeholders and leads them to adoption of the best solution

Works closely with the ServiceNow Architect to ensure the solution is technically feasible and to identify areas to reduce implementation efforts

Assists in quality management reviews and ensures that all business and design requirements are met

Plays an active role in configuring the solution and supporting the technical team for any custom development required

May also assist and sometimes lead test plan development and execution

Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution

Leads internal development of business process story / requirement gathering