IES Communications ยท 13 hours ago
Quality Training Specialist - Low Voltage Cabling - TRAVEL REQUIRED
Richmond, VA
Full-time
Hybrid
Mid, Senior Level
6+ years expIES Communications is a national provider of industrial products and infrastructure services. The Quality Training Specialist will be responsible for developing and delivering training programs, conducting quality audits, and providing on-site support to projects.
Information and Communications Technology (ICT)Information ServicesInformation Technology
Responsibilities
Develop and provide trade-related, project management and delivery training in the classroom. This will include hands on demonstrations; (ex: class outlines, presentations, handouts, tests, design exercises)
Develop pre-employment trade-related job skill assessments (both hands on and written)
Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training
Conduct training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks
Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as required
Evaluates training by assessing effectiveness of training to specific job applications
Administers written and practical exams and write performance reports to evaluate trainees' performance
Maintains quality service by establishing and enforcing organization standards
Implement training processes and best practices that add value and improve business performance
Maintain personal knowledge, training and proficiency on installed products and course materials
Work with training team to design and implement new training programs and revise old programs
Ensure a safe and pleasant learning environment for staff/students
Other duties as assigned
Qualification
Required
Operate as a team member of management
Strong verbal and written communication skills
Strong organizational skills and attention to detail
Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude
Must be able to work a non-standard work schedule as required to provide job, team or individual specific training
For demonstration purposes; must be able to climb ladders, use hand and power tools, lift 50 pounds
Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s)
Must promote the Company culture and mission to all employees, vendors, clients and business partners
Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements
Must be able to travel within the branch territory and/or regional territory as needed
Must possess the ability to learn and teach the Company and customer project management systems
Must possess a minimum of three (3) years training experience or related role
Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration
Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project)
Must meet Company minimum driving standards
High School diploma or equivalent
Must be able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush cutting pliers, multi-meter and rubber mallet (gray)
Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry
Ability to determine the kind of tools and equipment needed to do a job
Possess good knowledge of arithmetic, algebra, geometry and their application
Maintain technical knowledge by attending educational workshops; reviewing publications
Working knowledge of construction process (bid process, project management, delegation, financial etc.)
Preferred
Prefer a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field
Prefer a BICSI certified trainer
Working knowledge of instructional design and adult learning theory practice preferred
Company
IES Communications
IES Communications is a provider of communications technology, systems, and services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nicholas Palazzolo
Project Manager, FDC Operations
Recent News
Columbia West
2025-10-11
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