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The Cigna Group · 1 week ago

Director, Sales Operations - CuraScript Specialty Distribution - Hybrid

Lake Mary, FL

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

The Cigna Group is a leading health services organization, and they are seeking a Director of Sales Operations for their CuraScript Specialty Distribution. This role provides strategic leadership and operational oversight to align sales strategies with enterprise objectives, focusing on efficiency, productivity, and revenue growth.

CommercialHealth CareHospitalInsuranceMedical

Responsibilities

Develop and execute long-term sales operations strategies aligned with enterprise goals

Establish KPIs and forecasting models to support revenue and productivity targets

Collaborate with marketing, finance, Ops, and product teams to ensure integrated planning

Serve as a liaison between sales and enterprise functions to drive alignment

Represent Sales Operations in enterprise initiatives, including process improvement and technology adoption

Lead CRM and sales tool strategy, implementation, and optimization

Ensure data integrity, compliance, and security across platforms

Analyze sales metrics to identify trends and improvement opportunities

Implement best practices to enhance sales productivity and customer engagement

Manage and develop a team of operations specialists and analysts

Foster a culture of accountability, innovation, and continuous improvement

Design and refine workflows to improve efficiency and customer experience

Oversee training programs and sales enablement resources to support field teams

Qualification

Sales methodologiesCRM systemsData analyticsFinancial acumenChange managementInnovationStrategic thinkingCross-functional leadershipTeam leadershipCollaboration