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GeneDx · 14 hours ago

Genetic Counselor Assistant I, Patient Counseling

United States

Full-time

Remote

New Grad, Entry Level

$20/hr - $22/hr

GeneDx is a leader in genomic testing and personalized health insights, aiming to enhance precision medicine and patient care. The Genetic Counselor Assistant I role involves providing administrative support for patient counseling services and facilitating communication among laboratory personnel, genetic counselors, and patients.

AnalyticsArtificial Intelligence (AI)Health CareHealth DiagnosticsMachine LearningMedicalPredictive Analytics

Responsibilities

Assists patients and providers with questions regarding patient counseling services

Completes patient intake and schedules genetic counseling appointments by phone and by responding to electronic appointment requests

Manages incoming documents such as referrals and medical records, and outgoing documents such as genetic counseling notes, pedigrees, insurance forms and test requisitions

Assists with case management by communicating with patients, providers and laboratories to facilitate genetic testing

Obtains insurance information from patients and providers and assists with prior authorization requirements for genetic testing

Provides appropriate follow up when additional information is required for case completion

Assists genetic counseling staff with duties related to patient counseling, including administrative tasks and monitoring cases

Maintains knowledge of systems involved in patient counseling and laboratory testing

Appropriately identifies complex cases that require escalation to a supervisor or genetic counselor

Performs other related duties as assigned