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Texas Health and Human Services · 18 hours ago

LTCR Provider Investigations Inspector

San Antonio, TX

Full-time

Onsite

Mid Level

$5,035/mo - $6,779/mo

Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The Provider Investigations Inspector is responsible for conducting on-site inspections and investigations regarding abuse, neglect, and exploitation in various Texas Long-Term Care facilities.

Health Care

No H1B

Responsibilities

Conducts interviews concerning the allegation of abuse, neglect, or exploitation

Collects evidence pertinent to the investigation

Uses critical thinking and sound judgment to analyze evidence related to the allegation

Writes reports summarizing the facts obtained during the investigations as to whether abuse, neglect, or exploitation occurred

Communicates professionally and appropriately via all communication mediums

Promotes and demonstrates appropriate respect for cultural diversity

Behaves ethically and adheres to HHSC Standards of Conduct

Participates in case conferences and meetings with supervisors and peers regarding case progress and disposition

Participates in continuous training

Attends work regularly in accordance with agency leave policy

Works occasionally outside of traditional working hours (8 am – 5 pm), which may include evening hours, weekends, and holidays, as required for case-related functions, on-call duties, and/or as required by management

Travels using a personal vehicle and/or rental car in accordance with state travel policy. Travel reimbursement provided

Performs other duties as assigned and required to maintain unit operations

Qualification

Provider Investigations knowledgeTexas laws knowledgeCrisis intervention techniquesInterviewing skillsCultural diversity awarenessEffective communicationComputer proficiencyOffice equipment operationEmotional resilienceValid driver’s licenseRelationship building

Required

Valid driver's license

Experience interacting with or communicating with members of the public, in person or by phone

At minimum, the applicant must have 60 hours of college credits from an accredited college or university

All applicants must pass a fingerprint criminal background check

If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers

You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers

If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed