Vero Networks · 2 weeks ago
NOC Engineer – Tier III
Vero Networks is committed to providing reliable broadband services to underserved communities. The NOC Engineer – Tier III is responsible for ensuring network reliability and uptime, providing advanced monitoring and troubleshooting, and mentoring junior NOC personnel.
Information TechnologyInternetTelecommunicationsWireless
Responsibilities
Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services
Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution
Coordinate escalations with internal engineering, field operations, and external vendors
Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems
Conduct proactive network performance analysis, capacity planning, and optimization
Provide Tier III technical support to internal teams: mentor Tier I/II NOC personnel
Oversee change management, upgrades, and maintenance windows to minimize service impact
Maintain detailed documentation, runbooks, and process improvements for network operations
Ensure SLA adherence, service availability, and MTTR targets are consistently achieved
Qualification
Required
8–10+ years in network operations, engineering, or telecommunications, with proven experience in NOC or ISP environments
Deep expertise in IP networking (BGP, OSPF, MPLS, VLANs, VPNs, QoS) and fiber transport systems (DWDM, CWDM, Ethernet)
Hands-on experience with Juniper (Junos), Cisco, and MikroTik platforms
Calix XGS-PON and access/aggregation network management systems
Fixed wireless and LTE platforms such as Cambium, Telrad, or similar
Advanced diagnostic, analytical, and scripting abilities (Python, shell, or equivalent a plus)
Strong understanding of network monitoring, alerting, and telemetry tools
Proven ability to lead technical response during major incidents and guide NOC teams through resolution
Bachelor's degree in computer science, IT, or equivalent experience preferred
Must be authorized to work in the United States
This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment
This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time
Company
Vero Networks
Vero Networks provides fiber optic services, focusing on building and operating fiber networks for internet and data connectivity.
Funding
Current Stage
Growth StageTotal Funding
$447M2025-02-13Debt Financing· $240M
2024-09-16Series Unknown· $80M
2023-10-26Debt Financing· $115M
Recent News
2025-12-03
Mergers & Acquisitions
2025-07-15
2025-03-17
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