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Mission Critical Partners · 2 weeks ago

Senior Technical Consultant

United States

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Mission Critical Partners is a leading provider of data, consulting, engineering, network and security solutions. The Senior Technical Consultant will provide expertise in the assessment, design, and implementation of public safety software solutions, leading projects and client relationships to improve operational efficiency.

Information TechnologyTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Perform onsite surveys and assessments for data gathering and conducting stakeholder interviews with a focus on system improvement, cost reduction and operational efficiency

Design and implementation of public safety software solutions including but not limited to: Computer Aided Dispatch (CAD), Records Management Systems (RMS), Jail Management Systems (JMS), Asset Management Systems, and other public safety software systems

Lead projects by acting as the subject matter expert and/or project manager focused on public safety applications solutions

Lead relationships with public safety clients for assessments, procurement, and implementation processes

Negotiate contracts with vendors on behalf of our clients to fulfill project requirements

Lead diverse project teams, manage and coordinate subcontractors. Lead regularly scheduled project meetings

Develop, write and track detailed project scope statements (PSS) and work breakdown schedules (WBS). Support negotiation with clients to adjust and amend scope of services, procurement and budgets

Assure quality of project deliverables and client satisfaction

Plan and coordinate work activity

Conduct analysis, develop reports and presentations, present findings and options to clients and potential clients

Share technical knowledge and expertise with peers - exchanging ideas, concepts, and processes that create a strong team approach to problem-solving and client solutions

Participate in Public Safety Applications sales initiatives

Support negotiation with clients to adjust and amend scope of services, procurement and budgets

Promote positive client relations, working with them as partners to develop long-term and meaningful relationships that are beneficial to them - and to our firm

Proactively identify technological trends related to Public Safety Applications and develop thought leadership and/or educational material for internal and external usage

Ability to travel 50% of the time

Performs other related duties as assigned by management

Qualification

Public safety software solutionsAssessmentSpecificationProject managementEmergency services knowledgeTechnical standards knowledgeMicrosoft Office SuiteClient relationsCommunication skills

Required

10 years of documented work experience in public safety and project engagement and/or management to include emergency services and public safety software solutions

At least 5 years of successful and documented work experience in the assessment, specification, consultation, design and implementation of public safety software solutions and/or management of complex public safety projects

Knowledge of technical and operational standards applicable to public safety software solutions

Expert knowledge of Public Safety Answering Point (PSAP) or Law Enforcement or Fire Services or Emergency Medical Services operations

Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience

Ability to present complex concepts in an understandable way to governmental boards and people while creating trusted relationships with all stakeholders

Working knowledge of federal, state and local policies and regulatory activities related to 911 and emergency services

Computer skills required: Microsoft Office Suite; Project Management Software (Microsoft Project, etc.)

Valid driver's license and the ability to drive to client locations