AirLife · 23 hours ago
Implementation Tech
El Paso, TX
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $48K/yrAirLife is dedicated to improving the quality of every breath, and they are seeking an Implementation Tech to support product installations in hospital environments. This entry-level, field-based role involves traveling to customer sites to assist with hands-on product implementation and ensuring a smooth customer experience during product conversions.
Health CareMedicalMedical Device
Responsibilities
Perform hands-on product installations, device setup, and on-site support during product conversions within hospital settings
Assist the Implementation, Clinical, and Sales teams in executing customer implementation plans
Conduct basic technical troubleshooting on-site and escalate issues as needed
Track progress against implementation milestones and communicate updates to internal stakeholders
Support the AirLife clinical team by helping prepare equipment and materials for in-servicing and training sessions
Provide clear, professional communication with hospital staff throughout the implementation process
Assist with preparing reports, documentation, and follow-up materials after each customer visit
Identify and communicate opportunities for product standardization and process improvements
Collaborate with Marketing, Sales, and Implementation teams to ensure successful execution of customer agreements
Represent AirLife in a professional manner while traveling and working on-site with customers
Special projects, as required and as time allows
Uphold and embody AirLife’s values in all aspects of work
Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety
Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity
Use time efficiently; perform job accurately, thoroughly, and conserve Company resources to improve profits
Contribute to building and maintaining a positive team environment
Assure all policies and guidelines are implemented and followed
Qualification
Required
Strong interpersonal and communication skills; comfortable interacting with hospital staff, patients, and internal teams
Ability to learn and understand medical device workflows and product functionality
Solid analytical and problem-solving skills; able to interpret technical or logistical information
Comfortable working in fast-paced clinical environments
Ability to work independently while managing on-site tasks and timelines
Strong organizational skills with high attention to detail
Willingness and ability to travel 100% of the time (including overnight travel)
Ability to lift and move equipment as required for installation tasks
Comfort navigating hospital environments and adhering to clinical safety standards
Willingness to become credentialed to enter hospital environments
Proximity to a major airport
Bachelor's degree or equivalent combination of education and experience
Preferred
Bachelor's or Associate degree preferred (Healthcare, Business, Biomedical Engineering, Life Sciences, or related fields)
Internship or project experience in healthcare, lab, clinical environment, or technical fieldwork is a plus, but not required
Benefits
All work-related travel expenses are fully covered.
Company
AirLife
AirLife is a healthcare company that specializes in anesthesia and respiratory care products.
Founded in 1981
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Hendrik Struik
Chairman and CEO at AirLife
Caitlin Anderson
Chief Administrative Officer, General Counsel, & Corporate Secretary
Recent News
2025-05-01
Company data provided by crunchbase