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MD Now Urgent Care · 17 hours ago

Patient Representative PRN

Miami, FL

Part-time

Onsite

Entry Level

1+ years exp

MD Now Urgent Care is part of HCA Healthcare, the nation's leading provider of healthcare services. They are seeking a Patient Representative PRN to provide expertise in patient care, ensuring timely check-ins, verifying insurance, and supporting the clinic's operations.

Health CareMedicalPrimary and Urgent Care

Responsibilities

Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed

Answers phone calls to the clinic and provides information or refers questions to others as needed

Verifies insurance timely and accurately

Ensures the occupational client’s preference card is followed and occupational procedures

Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information

Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented

Willing to travel/float between all MD Now locations within assigned Area preferred

Qualification

BLS certificationClinical experienceCustomer serviceComputer proficiencyPatient care

Required

Obtain BLS certification within 30 days of start required

Strong customer service skills

Ability to work with multiple computer programs

Preferred

1 year of clinical experience in a patient care setting is preferred

Willing to travel/float between all MD Now locations within assigned Area preferred

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Fertility and family building benefits through Progyny

Free counseling services and resources for emotional, physical and financial wellbeing

Family support, including adoption assistance, child and elder care resources and consumer discounts

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan

Retirement readiness and rollover services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)