Technical Writer jobs in United States
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Visa · 15 hours ago

Technical Writer

Visa is a world leader in payments and technology, dedicated to connecting the world through innovative payment solutions. The Technical Writer will be responsible for creating and maintaining technical documentation to support Visa products and services, collaborating with cross-functional teams to ensure clarity and user-centered outcomes.

BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Create and maintain the technical documentation that helps B2B clients and Visa staff understand how to implement and support Visa products
Support diverse end-user personas, including API developers, business users, SDK developers, mainframe developers, users of UI-based products, and internal staff
Use and enhance GenAI-powered solutions that drive the efficient creation of high-quality documentation
Support omni-channel publishing that gets the right content to the right user through the right channel
Build deep cross-functional partnerships (product managers, Client Services, architects, engineers) to identify and clarify requirements, understand business needs, and deliver required documentation
Identify systems, architectures, and tools that support the requirements for documenting Visa products
Passion for learning about the products you document
Informally mentor others

Qualification

GenAI SolutionsDITA XMLTechnical DocumentationAPI DocumentationMentoring

Required

2 or more years of work experience with a Bachelor's Degree
an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred

3 or more years of work experience with a Bachelor's Degree
more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Benefits

Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

Company

Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.

H1B Sponsorship

Visa has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO

Leadership Team

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Ryan McInerney
Chief Executive Officer
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Chris Suh
EVP & Chief Financial Officer
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Company data provided by crunchbase