Client Platform Engineer jobs in United States
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Caris Life Sciences · 17 hours ago

Client Platform Engineer

Caris Life Sciences is dedicated to transforming cancer care and improving lives through precision medicine. The Client Platform Engineer will be responsible for engineering, standardizing, and supporting the global Windows and macOS endpoint environment, collaborating with various teams to enhance workstation reliability, performance, security, and usability.

Artificial Intelligence (AI)BiopharmaBiotechnologyHealth CareLife Science

Responsibilities

Assist in the architecture, design, integration, implementation, operation, and support of enterprise-wide applications and services both on prem and cloud for our Windows and MAC end-user fleet
Assist in developing and maintaining standard workstation images, configurations, and baselines for different user groups and device models
Support long-term endpoint platform strategies and capacity planning to meet evolving business and end-user needs
Assist in the design and perform workstation benchmarks to measure workstation performance between models and overtime
Engineer, configure, and support endpoint management platforms such as Microsoft Intune, Windows Autopilot, JAMF Pro, Apple Business Manager, and related configuration management tooling
Assist in the development and maintaining scripts, policies, and configuration profiles (e.g., PowerShell, Intune configuration, JAMF policies) to automate application deployment, OS configuration, and settings management
Support and optimize patch management and software update processes, including planning and execution of major OS and application upgrades
Serve as an escalation point for complex workstation and endpoint management issues from Service Desk, Technical Specialists and other support teams
Apply and enforce desktop standards, configuration policies, and security baselines, implementing improvements to enhance stability, performance, and security
Diagnose and investigate unique and complex systemic problems affecting end-user devices, drive root cause analysis, and permanent remediation
Partnering with the Senior Engineers and Architects to align endpoint solutions with enterprise standards, roadmaps, and security requirements
Support the efforts in ensuring endpoint solutions adhere to security policies, regulatory requirements, and best practices (e.g., hardening, encryption, identity and access management)
Create, maintain, and improve technical documentation, runbooks, and knowledge base articles for both IT staff and end-users
Understand and apply standards and procedures and propose ways to improve the physical and virtual desktop environment
Participate in large projects requiring analysis and design skills
Diagnose and investigate unique and complex systemic problems

Qualification

Client platform engineeringEndpoint managementMicrosoft IntuneWindows AutopilotJAMF ProWindows operating systemsMacOS operating systemsScriptingAutomationTechnical documentationAnalytical skillsProblem-solving skillsCommunication skillsTeam collaboration

Required

Associate degree in Computer Science, Information Technology, or related field; or equivalent experience, training and/or certifications
A minimum of 6 years of experience in Information Technology, Engineering, or related field
At least 3 years of experience in IT operations, administration, or engineering
2+ years of hands-on experience in client platform engineering, endpoint management, or a closely related IT Engineering role
Experience packaging, deploying, and supporting enterprise applications on Windows and/or macOS
Experience supporting medium-to-large environments (e.g., 800+ endpoints)
Practical experience with endpoint management platforms such as: Microsoft Intune (Endpoint Manager), Windows Autopilot, JAMF Pro and Apple Business Manager for macOS and iOS device management
Strong understanding of Windows and macOS operating systems, including configuration, troubleshooting, and lifecycle management
Experienced scripting and automation (e.g., PowerShell, shell scripting) to manage clients and automate repetitive tasks
Proficient in IT tools and automation technologies
Excellent problem-solving and troubleshooting skills
Ability to communicate effectively with technical and non-technical audiences
Strong analytical, problem-solving, and decision-making skills, with the ability to balance competing priorities
Self-motivated and proactive in identifying, tracking, and remediating stability and performance issues
Exceptional communication skills and strong team collaboration abilities
Demonstrated experience researching and resolving technical problems of moderate to high complexity
Strong analytical, troubleshooting, and problem-solving skills, with a focus on root cause and prevention

Preferred

Bachelor's degree in computer science, Information Technology, or related technical field
Advanced experience with: JAMF Pro, Microsoft Intune, Windows Autopilot, Entra ID or similar identity platforms
Experience working in healthcare, life sciences, or other regulated environments
Experience supporting a fast-paced environment with 1,700+ end-users or other large enterprise environments
Familiarity with modern security frameworks and practices (e.g., Zero Trust, conditional access, endpoint detection and response tools)
Demonstrated curiosity to learn and apply new tools through automation
Exceptional communication skills and strong team collaboration abilities
Highly self-motivated with strong attention to detail and ability to manage multiple tasks, prioritize, and meet deadlines
Strong knowledge of performance metrics such as SLAs and KPIs

Company

Caris Life Sciences

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Caris Life Sciences develops molecular profiling and AI-driven technologies to support precision medicine in oncology.

Funding

Current Stage
Public Company
Total Funding
$1.86B
Key Investors
BraidwellOrbiMedSixth Street
2025-06-18IPO
2025-04-07Private Equity· $168M
2023-01-19Debt Financing· $400M

Leadership Team

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Luke Power
Chief Financial Officer
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Brian Stengle
SVP, Chief Marketing Officer
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Company data provided by crunchbase