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Securitas Technology · 15 hours ago

Service Technician I

Lorton, VA

Full-time

Onsite

New Grad, Entry Level

Securitas Technology is a world-leading provider of integrated security solutions dedicated to making the world a safer place. The Service Technician I role involves responding to trouble tickets, diagnosing and resolving application issues, and performing preventative maintenance tasks to ensure system performance at client sites.

Physical SecuritySecurityVideo

Responsibilities

Respond to trouble tickets to ensure application uptime and system performance

Work individually and as a team to diagnose and resolve application issues

Execute preventative maintenance tasks to maximize application availability and identify system faults

Perform routine configuration changes (user permissions, application configuration, etc.)

Document all system modifications through a digital change control tracking system

Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience

Perform pre-deployment end to end testing of all upgrades and major modifications

Perform on site installations of software upgrades and major modifications

Qualification

Low voltage equipment installationCommercial access control systemsCCTV systemsFire alarm systemsNICET certificationESA Certified Alarm TechnicianNTS Certified Service TechnicianNetwork communications knowledgeMicrosoft Office proficiencyAnalytical skillsWritten communication skillsVerbal communication skillsProblem solving skillsTime management skillsPositive attitudeWork ethic

Required

High School diploma required or equivalent

Experience installing and troubleshooting low voltage equipment

Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms

Working knowledge of network communications and IP addressing

Strong working knowledge of Microsoft Office

Strong written and verbal communications skills

Excellent problem solving and analytical skills

Excellent time management skills

Positive attitude and strong work ethic

Preferred

Bosch, Silent Knight highly preferred

Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus

NICET certification or State Fire License preferred

ESA Certified Alarm Technician preferred

NTS Certified Service Technician preferred

Certifications in enterprise grade CCTV, Access Control a plus

Benefits

Paid company training

Medical, Dental, Vision, and Life Insurance

401K with 60% Match up to 6% of salary

Paid vacation, holiday, and sick time

Educational Assistance

Exceptional growth opportunities

Company vehicle, laptop, and cell phone provided

Wide variety of employee discounts on travel, equipment, and more!

Company

Securitas Technology

Glassdoor2.5

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes.

Uniontown, Ohio, USA

1001-5000 employees