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Trillium Health Resources · 13 hours ago

IDD Monitoring Coordinator

United States

Full-time

Remote

Mid, Senior Level

$54K/yr - $67K/yr

4+ years exp

Trillium Health Resources is a Tailored Plan and Managed Care Organization that manages serious mental health and developmental disability services in North Carolina. They are seeking an IDD Monitoring Coordinator to ensure compliance with Home and Community Based Services requirements and to monitor the quality of services provided to members. The role involves assessing and monitoring services while promoting satisfaction through effective communication.

Child CareHealth CareMental HealthNon Profit

Responsibilities

Monitor services for compliance with state standards, waiver requirements, and Medicaid regulations, as applicable (including review of service documentation, review of claims, etc.)

Promote satisfaction with services through ongoing communication and timely follow-up on any concerns/issues

Make announced/unannounced monitoring visits to members, including nights/weekends as applicable

Ensure that services are monitored as needed (including direct observation of service delivery, telephonic contact, emails, etc.) in all settings

Qualification

Qualified Professional (QP) statusLicensed RN in NCHuman services degreeLTSS coordination experienceHCBS monitoring experienceCommunication skillsTeam collaborationProblem-solving skills

Required

Must meet QP status

Fully licensed by the NC governing board regulating Human Services professions; OR

Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR

A graduate of a college or university with a Master's degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR

A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR

A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling

If serving members with LTSS needs, the coordinator must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional

Must have a valid driver's license

Must be able to travel to a Trillium office location and within catchment as required

Preferred

Prefer working experience focused on working with individuals with Intellectual Developmental Disabilities (IDD) or Traumatic Brain Injury (TBI) Innovations populations

Benefits

Health Insurance - no premium for employee coverage

Flexible Spending Accounts

Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment

NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service.

401k with 5% employer match & immediate vesting

Public Service Loan Forgiveness Qualifying Employer