BJ's Wholesale Club · 14 hours ago
Tire Bay Service Advisor Full Time
Manchester, NH #0220
Full-time
Onsite
New Grad, Entry LevelBJ’s Wholesale Club is powered by over 30,000 team members who make a real impact every day. The Tire Bay Service Advisor is responsible for assisting members with tire selection and purchase, ensuring a positive experience, and managing tire inventory while maintaining club standards.
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Responsibilities
Assist members in the selection and purchase of tires
Provide a positive and professional experience
Complete necessary tire bay documentation
Maintain a clean and inviting sales area
Oversee tire inventory management
Maintain tire bay policies and procedures
Carry out job functions and responsibilities as assigned
Support the application of club policies, procedures and compliance
Strive for flawless execution and hold ourselves accountable
Act with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate
Ensure a safe and positive environment for our members and each other
Embrace inclusion and diversity, by working together with collaboration and respect
Work as a team to achieve goals
Move with speed and agility in everything we do
Innovate and adapt so we can move as fast as the world around us
Maintain a friendly and positive attitude
Deliver service excellence through all points of contact
Resolve and deescalate to address every member concern
Ensure a safe and positive environment and experience for the members
Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Work with commitment and pride to deliver GOLD- Grand opening look daily: All items stocked and promotional plans executed, Maintain visible accurate signage, Clean and organized, inside and out
Greeting Members
Answer phones/return voicemails
Provide quotes & follow up on previous quotes
Schedule appointments & follow up on missed appointments
Confirm appointments & review installation details
Monitor & manage bay scheduler to ensure confirmed/cancelled/completed appointments are updated
Act as lead in special order process
Follow up on vendor emails regarding special orders/timing
Complete yellow appointment labels & stage tires for upcoming appointments
Propane filling
Actively engage & expand tire product knowledge
Thorough understanding of wheel alignments/tire wear
Thorough understanding of TPMS along with tool expertise
Assist members with questions & issues
Be the tire warranty expert in club
Attend training sessions as scheduled
TIA level 100 certified
Propane certified
Maintain awareness of current spiffs/incentives
Responsible for checking in stocking & special order tires
Actively maintain tire warehouse/inventory and act as lead in putting tires away
Monitor and pull I4 returns to vendor
Manage and complete tire returns from members and to vendors
Arrive to club daily in proper BJs uniform
Maintain showroom standards & cleanliness
Counter neat & organized
Ensure current promotional materials are in place/remove expired
Coffee station clean & stocked
Member restroom showroom clean
Paperwork correctly completed and filed
Upcoming appointments printed, in pouches, with TPMS kits as appropriate
Qualification
Required
Must be at least 18 years of age
Valid driver's license
Strong interpersonal skills required
Basic computer skills or a willingness to learn basic computer skills required
Must pass TIA level 100 training course
Ability to lift over 30 pounds with assistance
Benefits
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
Company
BJ's Wholesale Club
BJ's Wholesale Club, commonly referred to simply as BJ's.
Founded in 1984
10001+ employees
H1B Sponsorship
BJ's Wholesale Club has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (55)
2023 (48)
2022 (66)
2021 (45)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-28IPO
2011-09-30Acquired
2011-06-29Private Equity
Leadership Team
B
Bob Eddy
Chairman and CEO
L
Laura Felice
Executive Vice President, CFO
Recent News
2025-12-20
Retail Dive
2025-12-04
Company data provided by crunchbase