Core Home ยท 2 weeks ago
Sales Order Specialist (CSR)
NYC Metro Area
Full-time
Onsite
New Grad, Entry Level
$25/hr - $28/hrCore Home is a leading importer & distributor in the Housewares category, committed to delivering exceptional customer service and high-quality products. They are currently seeking a detail-oriented Sales Order Specialist responsible for managing the entry and execution of purchase orders with a focus on accuracy and time management.
Wholesale
Responsibilities
Accurately enter and process purchase orders into the system
Verify order details and ensure all PO data is received and entered correctly into the order management system
Identify inventory shortages and overages to optimize order fulfillment
Analyst PO start ship & cancel date windows to ensure on time routing
Partner directly with Account Managers to validate item details, pricing discrepancies, & fulfillment qtys
Communicate with customers to confirm order receipt and address any sales & service questions or concerns
Provide timely and professional responses to account managers & customer inquiries via phone, email, and chat
Coordinate with 3PL warehouse team to ensure on-time order fulfillment and resolve any related issues
Maintain and update customer records in the ERP/database
Assist with inventory management and tracking
Generate reports and provide updates on order status
Support the sales team with administrative tasks as needed
Qualification
Required
Previous experience in order entry, order fulfillment, & customer service, is required
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Self-Starter with strong attention to detail and data accuracy is a must
Excellent verbal and written communication skills; English / Spanish bi-lingual is a plus
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills and a customer-centric attitude
Time-bound and results driven
Strong individual ownership to follow up and follow through
Preferred
Associate's or Bachelor's degree preferred
Experience with ERP systems or order management software is a plus
Benefits
Competitive salary and benefits package.
Opportunities for professional growth and development.
Friendly and collaborative work environment.
Company
Core Home
Core Home is the parent company to over 20 houseware brands including BKLYN Steel Co, Core Bamboo, Thyme & Table, Manna, Tal, Wild & Woofy, Arete & Athene, and Maison de Base and sells with several major retailers across the globe.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Juliette Lezak
Executive Administrator to the CEO
Company data provided by crunchbase