Compass Group USA · 2 weeks ago
PART-TIME/ON-CALL NETWORK TEAM ASSOCIATE
Compass Group USA is a leading provider of food and support services, and they are seeking a Part-Time / On-Call Network Team Associate to join their Rapport Network Team. In this role, you will provide high-level guest services and front-of-house support across multiple client sites in New York City, requiring flexibility and a professional demeanor.
AdviceFood and BeverageHospitalityProfessional Services
Responsibilities
Greet and acknowledge all guests with warmth and professionalism
Anticipate and address guest needs, providing timely and attentive service
Handle all guest service inquiries, including senior receptionist requests, with efficiency and care
Monitor and process visitor registrations using centralized email inboxes and scheduling platforms
Escort high-touch clients and VIP guests to their meeting destinations, ensuring a polished experience
Promote a collaborative work environment through regular communication and coordination with on-site teams and departments
Maintain a clean, organized, and professional front desk and reception area at all times
Ensure a smooth arrival and departure experience for all guests, leaving a lasting positive impression
Act as the first point of contact in the lobby for daily activity and emergency situations, remaining alert and responsive
Take ownership of any service challenges in the lobby, resolving them directly or escalating appropriately
Support various administrative tasks and perform additional duties as assigned
Qualification
Required
Prior experience in client service, reception, or hospitality-related roles
Strong communication skills and a passion for delivering exceptional guest experiences
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to stand and walk for extended periods of time
Must be comfortable working independently and adapting to new environments
Preferred
Some college or professional training in hospitality or related fields
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Compass Group USA
Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next.
H1B Sponsorship
Compass Group USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (45)
2023 (49)
2022 (39)
2021 (26)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Recent News
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