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Red Hawk Casino · 2 weeks ago

Travel Center Customer Service Representative

Placerville, CA

Full-time

Onsite

New Grad, Entry Level

Red Hawk Casino is seeking a Travel Center Customer Service Representative to provide excellent customer service. The role involves completing shift duties, safeguarding company assets, and ensuring compliance with company policies.

Gambling & Casinos

Responsibilities

Provide excellent customer service

Complete all shift duties as assigned

All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:

Follow company policies regarding cash control, proper safe operation

Follow correct vendor check-in procedures

Complete all end of shift paperwork

Pay immediate attention to any spill or other hazardous condition

Other duties may be assigned from time to time by the Store Manager

Qualification

Customer serviceEnglish language proficiencyEighth-grade math competencyElectronic cash register operationLift 50 poundsStocking shelves

Required

Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word

Pass all required training including alcohol, tobacco, UST and food handler testing

Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in

Sufficient visual acuity to check identification

Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment

Ability to lift up to 50 pounds, carrying cases of soft drinks, beer and juice, etc. at least once per shift

Ability to stock shelves and coolers, including entering and working in a cooler at a temperature of 36 degrees up to 30 minutes at a time