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Sunnyside · 15 hours ago

Retail Sales Associate - Full Time

345 Route 304 Bardonia, NY 10954

Full-time

Onsite

Entry Level

$17.53/hr - $21.53/hr

1+ years exp

Cresco Labs is one of the largest public operators in the cannabis industry, providing high-quality cannabis products through their Sunnyside dispensaries. The Wellness Advisor will advise customers on selecting cannabis products, ensuring compliance with regulations while delivering exceptional customer service throughout the customer lifecycle.

ConsumerHealth CarePersonal HealthPsychologyWellness

Responsibilities

Greet customers, ensuring a best-in-class experience

Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment

Assist customers in product selection through education of different cannabis products and their varying impact on the human body

Apply effective selling and cross-selling techniques to build baskets

Verify proper documentation and ID for customers

Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion

Label and package customer orders

Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs)

Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company

Perform routine inventory counts of all products

Ensure product stock is organized and meets compliance regulations

Assist managers with organizing sales floor merchandise and product displays

Ensure security measures and safety compliance in the store according to Company SOPs

Assist in keeping the store an organized and clean environment for customers and team

Escalate any employee or customer issues to management