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Spring Branch Community Health Center · 18 hours ago

Front Desk Receptionist – West Houston

Cypress, TX

Full-time

Onsite

Entry Level

1+ years exp

Spring Branch Community Health Center is a medical facility seeking a Front Desk Receptionist to join their team. The role involves performing clerical duties to prepare patients for the Check In/Out, Registration, Eligibility, and Scheduling process, as well as answering phones and managing patient information.

Alternative MedicineDentalHealth Care

Responsibilities

Responsible for greeting patients and visitors, answering telephone calls in a courteous and professional manner, address questions and route calls accordingly

Schedule clinic appointments at patient check out and by phone

Always ensure patient confidentiality

Observe patients in the waiting room and report any apparent illness or distress to clinical staff

Responsible for maintaining the patients’ demographic information and insert new/updated clinical and administrative documentation in charts

Assist in maintaining a smooth patient flow throughout the clinic

Ensures that patients are advised on the sliding fee scale and makes adjustments accordingly

Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form

Processes the charge entry into the Electronic Medical Records system

Responsible for handling cash – patient payments

Participates in Compliance, Risk and Safety, Quality Assurance and Performance Improvement Activities

Performs other duties as assigned

All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team