Apply on Employer Site

NEOGOV · 13 hours ago

TSD Business Analyst (IT Business Analyst – Senior/Specialist) | Ferries Division

King County - Seattle – Belltown, WA

Full-time

Hybrid

Senior Level

$97K/yr - $131K/yr

NEOGOV is seeking a Senior IT Business Analyst for the Washington State Department of Transportation’s Technology Services Division. The role involves providing expert guidance in planning and implementing IT solutions to support Washington State Ferries, while leading complex initiatives and mentoring project teams.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Independently identify, elicit, and analyze complex business needs across enterprise and ferry operations

Develop actionable technical and functional specifications from complex business requirements

Provide strategic guidance to executive and operational stakeholders

Serve as a subject matter expert, mentor project teams, business units, and other IT resources on business analysis practices, process frameworks, maritime-specific operational considerations, and governance standards

Independently lead planning, coordination, and execution of complex IT initiatives

Monitor project budgets, expenditures, and milestones

Maintain operational readiness for field support as needed

Conduct on-site observations and engage with field teams to gather business requirements and support project initiatives

Provide on-site support as needed to facilitate project planning, requirements gathering, and operational alignment

Act as the senior-level intake authority for new technology initiatives entering the TSD

Support emergent or high-priority initiatives that require independent judgment and senior level expertise to assess, prioritize, and resolve challenges

Qualification

IT project deliveryBusiness analysisRegulatory complianceVendor managementStakeholder engagementFinancial managementProject managementService-orientedCommunication skillsGrowth mindset

Required

Demonstrates ability to independently deliver IT projects, including procurement, contracting, and implementation of end-to-end third-party technology solutions (SaaS/COTS)

Ability to ensure initiatives align with enterprise objectives, regulatory requirements, and operational priorities

Skills to apply advanced business analysis skills to assess complex requirements, identify gaps, and provide actionable solutions

Experience supporting enterprise-level project planning, governance, and prioritization to ensure technology solutions meet both operational and strategic needs

Knowledge of and ability to apply federal, state, and agency compliance standards to ensure procurement, funding, and project delivery meet all regulatory frameworks (e.g., FTA, FHWA, FEMA, PCI DSS, USCG cybersecurity standards)

Ability to ensure adherence to policies while enabling operational efficiency

Demonstrates strong written and verbal communication skills to engage all stakeholders, including executive leadership

Ability to translate technical information for nontechnical audiences, facilitates informed decision-making, and builds collaborative relationships across IT, operations, and external partners

Actively demonstrates a commitment to learning and growth

Takes action to meet the needs of others

A valid driver's license and the ability to operate state-owned vehicles

Ability to obtain a Transportation Worker Identification Credential (TWIC) card within the first six (6) months of employment

Preferred

Demonstrates advanced competency in IT leadership by applying foundational knowledge of information technology and business administration to effectively manage enterprise IT operations, align IT strategies with organizational goals, and oversee technical teams demonstrated through formal education, and/or professional experience

Demonstrates an advanced understanding of business operations, financial management, and budgeting principles to evaluate project feasibility, develop funding strategies, and ensure compliance with federal and state requirements (e.g., FTA, FHWA, FEMA)

Skills and the ability to apply strategic thinking to align IT and business initiatives with enterprise goals and fiscal accountability

Demonstrates competency in project management, Lean, and organizational change management (e.g., PMP, CAPM, Lean certification, Prosci OCM) to deliver IT products and services with efficiency and measurable business value

Ability to apply Lean Six Sigma principles to optimize efficiency, reduce waste, and improve processes

Fosters a culture of continuous improvement to enhance IT operations and project delivery

Benefits

Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.

Paid Leave – In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!

Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.

Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more.

Insurance Benefits – Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation – State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs.

Public Service Loan Forgiveness – If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays – Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Sick Leave – Full-time employees earn eight hours of sick leave per month.

Vacation (Annual Leave) – Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.

Military Leave – Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave – Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.