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Courier Capital · 2 weeks ago

Loan Servicing Processor 1 - Consumer

Warsaw, NY, US

Full-time

Onsite

Entry Level

$16/hr - $18/hr

1+ years exp

Courier Capital is a company focused on banking and financial services, and they are seeking a Consumer Loan Servicing Processor 1. The role involves booking and maintaining consumer-related loans, ensuring proper documentation is received, and providing support to bank staff on loan accounts.

BankingFinancial ServicesVenture Capital

Responsibilities

Performs a thorough review of all file information related to Consumer loans that are submitted for booking to ensure receipt of required loan documentation and to obtain corrections as needed

Establishes new Consumer loans on banking system ensuring that all data is accurately entered, and all accounts are following bank lending policy. Makes corrections as required and ensures that booking procedures are correct

Performs maintenance to loans as requested including but not limited to unposted items, charge-off, shadow account processing, automatic funds transfer, reversals, due date changes, fee assessments and reversals, deferments, account verification and Over Draft Protection (ODP) maintenance. Automated Clearing House (ACH) set up and maintenance

Process payments returns and maintenance as necessary in accordance with the terms of the loan

Provides support to Bank staff on loan accounts responding to customer service phone calls and assisting with loan questions

Performs next day review on all maintenance performed by other processors as a result of requests from other departments or errors found

Maintains collateral accounts to reflect proper collateral control. Utilizes the Collateral Tracking system and third-party system to track and follow up on any identified exception items

Demonstrates the standards and principles of the Five Star Bank experience in every interaction with internal and external customers and associates. Incorporates the high-performance behaviors of teamwork, leading by example and service in every facet of work

Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work