NEOGOV · 1 week ago
Senior Services Coordinator, Activities and Programming
Cumming, GA
Full-time
Onsite
Mid, Senior Level
$56K/yr - $56K/yr
3+ years expNEOGOV is a company focused on providing services for senior citizens, and they are seeking a Senior Services Coordinator to plan, coordinate, and supervise programs for the Senior Services Department. This role involves developing engaging programs, overseeing staff, managing budgets, and ensuring community engagement.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develops program goals, objectives and priorities, research effectiveness of programs, events or activities. Assess community needs /interests and recommends appropriate programs and activities, evaluates participation levels and overall success of their team’s efforts and recommends addition, deletion or revision or programs as appropriate
Coordinates activities of an assigned program/service designed to assist clients of Senior Services with various aspects of life assists the director with program planning, provides assistance and guidance to team members regarding policies and completion of assigned task; serves as a liaison between the director and team members for the purposes of relaying information and responding to problems or issues
Plans programming to offer a varied schedule of activities including classes, programs, and events for senior adults and the community at large
Creates and maintains a communications and marketing strategy to attract patrons and ensure that the center meets established participation goals
Supervises, directs, and evaluates applicable staff of Senior Services; organizes, prioritizes and oversees work assignments and projects; monitors and inspects work; assists with complex/problems and situations, addressing staff concerns, problems and performance; completes employee performance appraisals. Works closely with the director regarding disciplinary matters involving staff
Acts as timekeeper for assigned staff; prepares and reviews employee sign-in/out sheets; approves leave requests and manages time and resource allocations; reviews timesheets, makes applicable calculations, and forwards for payroll processing
May accompany injured or ill clients to emergency room when needed
Assists in planning and implementing recreational, therapeutic, and informational activities for seniors; prepares monthly calendar of activities; serves as escort on trips as needed
Oversees building and grounds maintenance, repair, and set-ups for activities. Conducts safety inspections of facilities, vehicles and equipment; inspects building for preparation for rental or special planned programming, reports problem situations to appropriate personnel. Oversees the fire drills, tornado drills and other drills and/or tests required by funders or other regulatory agencies. Prepares the service kitchen to ensure readiness and compliance with regular department of health inspections
Plans and coordinates arrangements for events; schedules activities to avoid conflicts; reserves facilities and equipment needed; determines minimum/maximum levels of participation; schedules personnel needed
Oversees front desk customer service. Establishes, conducts, and supervises program registration procedures, including database management and cash handling
Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures; ensures adherence to established safety procedures, monitors work environment and use of safety equipment to ensure safety of employees, program participants, and other individuals; initiates any actions necessary to correct deviations or violations
Develops and implements center and marketing/communications budget; monitors expenditures to ensure compliance with approved budget
Promotes programs within the community; provides information for the communications department and communicates events to the public
Communicates with supervisor, employees, students, volunteers, other departments, clients, the public, resource persons, community agencies, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
Counts payments/donations received by Senior Services; prepares bank deposits and forwards as appropriate
Prepares or completes various forms, work orders, reports, correspondence, logs, client files, referral forms, emergency data cards, service provider forms, calendars, employee sign-in sheets, order forms, maintenance request forms, check requests, or other documents
Receives various forms, reports, correspondence, payments/donations, maps, medical resources, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate
Operates a computer to enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, database, or other computer programs
Monitor’s inventory of office equipment, forms, and supplies; ensures availability of adequate materials to conduct work activities; initiates orders for new/replacement materials
Attends meetings and makes presentations as needed
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate
Operates a passenger vehicle to transport clients or other individuals as needed
Performs general/clerical tasks, which may include answering telephone calls, receiving referrals for services, making copies, sending/receiving faxes, filing documentation, or conducting visitor tours of senior facilities
Assists with Senior Services programs, activities, and special projects as needed
Provides assistance to other employees or departments as needed
Performs other related duties as required
Qualification
Required
Bachelor's degree in sociology, psychology, gerontology, social services, recreation, public administration, nonprofit management, or a related field from an accredited college or university
Supplemented by college level course work or vocational training in human psychology
Supplemented by three (3) years previous experience and/or training involving senior program administration, gerontology, psychology, social services, office administration, and personal computer operations
Must possess or obtain valid CPR and First Aid certification within three (3) months of employment
Must possess and maintain a valid Georgia driver's license
Assignment to the Senior Services grant programs of Meals on Wheels, Congregate, and Respite requires passing a federal fingerprint background check
Benefits
Personal Leave Accrual
Observed Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life & AD&D Insurance
Disability Insurance – Short Term and Long Term
Additional Life Insurance and AD&D
Retirement Plan (401K)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase