CRG · 15 hours ago
Lease Operations Coordinator
Charlotte, NC
Contract
Onsite
New Grad, Entry Level
$24/hr - $24/hrCRG is seeking an operations coordinator for one of their longest partnered clients. This role focuses on building operational knowledge through direct involvement in off-hire management, vendor communication, and customer support, while requiring strong critical thinking skills and a proactive mindset for operational efficiency.
Staffing & Recruiting
Responsibilities
Oversee the end-to-end off-hire process, including communication with customers and vendors, unit tracking, timeline adherence, and confirmation of proper equipment handling
Coordinate the retrieval and processing of chassis under Breach of Contract or Early Termination situations, ensuring proper documentation and resolution
Ensure Maintenance & Repair (M&R) teams complete off-hire inspections in a timely manner, and that photo-supported estimates are accurate and complete
Review repair estimates for accuracy and contract compliance; differentiate between normal wear and tear and billable damage
Compile and distribute rebill packages to customers; collaborate with Area Sales Managers and Sales Support to address disputes using objective documentation and analysis
Maintain working knowledge of the on-hire process to assist Hub Managers with large lease fulfillment, private pool setups, and vacation coverage as needed
Interpret dashboards, scorecards, and performance metrics to monitor trends and recommend opportunities for improvement
Assist the Term Lease Operations team with training, system testing, project work, and general overflow support across departments
Qualification
Required
Bachelor's degree in business, Logistics, Supply Chain Management, or a related field (or equivalent work experience)
Strong critical thinking skills with the ability to assess situations, identify issues, and propose practical solutions
Demonstrated ability to retain and apply new information quickly in a dynamic work environment
Excellent organizational skills with attention to detail and task follow-through
Effective verbal and written communication skills for engaging with internal teams and external vendors/customers
Ability to prioritize and manage multiple responsibilities daily
Proficient in Microsoft Office Suite, especially Outlook, Excel, and Word
Eagerness to learn and grow within an operations or logistics function
Team-oriented mindset with the ability to work independently when needed
Company
CRG
CRG Corporation is a national Executive Search firm and Staffing agency. For the past three decades, we have supported corporations across the U.S.
Founded in 1994
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jason S. Heller
Chief Operating Officer & Managing Partner
Dianne Gold
Managing Partner
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