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RaceTrac · 15 hours ago

Director, HR Technology & Operations

Atlanta Metro

Full-time

Onsite

Director/Executive

10+ years exp

RaceTrac is seeking a Director of HR Technology & Operations who will modernize and scale people operations to enhance employee experiences and operational excellence. This senior HR leader will oversee HR technology, payroll, reporting, and service delivery while leading a high-performing team to meet organizational needs.

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Responsibilities

Provide strategic direction and daily oversight of Payroll, HR Technology, HR Reporting & Analytics, and HR Operations (shared services)

Ensure accurate, timely, and compliant payroll processing across multiple jurisdictions

Deliver consistent, people-centered HR service through Tier 1 employee support, policy guidance, and routine HR transactions

Standardize HR policies, workflows, and SLAs to ensure efficiency and accountability

Establish and track KPIs/SLAs to measure service delivery, quality, and employee experience

Lead strategic HR initiatives, including process redesign, technology enablement, and service model modernization

Drive ongoing initiatives such as workforce management system implementation and optimization of Workday HCM

Champion automation, digitization, and self-service solutions to improve scalability and employee empowerment

Apply continuous improvement methodologies to streamline workflows and elevate HR service delivery

Lead change management efforts, including stakeholder engagement, communications, training, and adoption strategies

Own the HR technology ecosystem, ensuring systems are optimized, integrated, and aligned with business needs

Safeguard HR data integrity, security, and governance; ensure compliance with internal and external standards and requirements

Deliver actionable workforce analytics and dashboards to enable data-driven decision-making

Partner with business partners (including but not limited to; IT, Accounting, and Operations) to integrate HR data with enterprise systems for end-to-end insights and planning

In partnership with the HR Compliance Manager, ensure HR and payroll operations comply with all labor laws, tax regulations, and internal controls

Proactively identify and mitigate operational and compliance risks; maintain documentation, reporting, and governance standards

Build, lead, and develop a collaborative, high-performing team focused on accountability, service excellence, and innovation

Partner with HR COEs, HRBPs, and business leaders to align HR operations and technology solutions with organizational strategy

Serve as a trusted advisor to HR leadership and stakeholders on operational performance, transformation progress, and compliance risks

Qualification

HR TechnologyPayroll ManagementHR Reporting & AnalyticsProcess ImprovementWorkdayStrategic PlanningChange LeadershipStakeholder ManagementCross-functional CollaborationCommunication Skills

Required

Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred)

10+ years of progressive HR leadership, with depth in HR operations, payroll, HR technology, and transformation

Proven success leading HR initiatives, focusing on modernization and transformation (systems, process, shared services optimization)

Expertise with HR technologies and platforms (Workday preferred; ADP, UKG, or similar a plus)

Strong analytical skills, with ability to translate HR data into actionable business insights

Skilled in strategic planning, program management, operational excellence, change leadership, and cross-functional collaboration

Exceptional communication, stakeholder management, and leadership capabilities

Company

RaceTrac

Glassdoor3.2

Headquartered in Atlanta, Georgia, family-owned RaceTrac is one of the largest privately held companies in the United States, serving guests since 1934.

Founded in 1934

Atlanta, Georgia, USA

5001-10000 employees