American Family Insurance ยท 21 hours ago
Underwriting Team Manager (Hybrid)
Madison, WI
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $145K/yrAmerican Family Insurance is seeking an Underwriting Team Manager to oversee an operations underwriting area. This role involves providing leadership, managing underwriting activities, and ensuring compliance with underwriting standards to achieve departmental goals.
Angel InvestmentFinanceVenture Capital
No H1B
Hiring Manager
Yvette McNamara, PHR, CDIR
Responsibilities
Create a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support on-going development
Lead with influence and expertise. Contribute to division or department leadership team. Communicate and support organization mission, vision, values, policies, and practices
Manage the underwriting activities of risk analysis, risk selection, and appropriate applications of coverages. Monitor appropriate authority levels for underwriters based on skill level
Establishes training programs to build technical expertise
Maintains an awareness of industry and delivery system trends impacting risk selection
Directs and manages the underwriting of unique, complex policies
Ensure compliance of underwriting operations with state and federal regulations and divisional policies and procedures. Research and respond to field, customer, and insurance department complaints
Implements policies and practices to promote profit and growth
Qualification
Required
Manage an operations underwriting area
Provide leadership and technical support through management of people and processes
Manage the underwriting activities to provide products and services to customers that balance profit and growth
Establish, implement, and monitor underwriting standards for risk selection to achieve divisional and department goals
Maintain primary authority for underwriting decisions
May specialize in one or more products within property/casualty or specialty areas
Create a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion
Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development
Lead with influence and expertise
Contribute to division or department leadership team
Communicate and support organization mission, vision, values, policies, and practices
Manage the underwriting activities of risk analysis, risk selection, and appropriate applications of coverages
Monitor appropriate authority levels for underwriters based on skill level
Establish training programs to build technical expertise
Maintain an awareness of industry and delivery system trends impacting risk selection
Direct and manage the underwriting of unique, complex policies
Ensure compliance of underwriting operations with state and federal regulations and divisional policies and procedures
Research and respond to field, customer, and insurance department complaints
Implement policies and practices to promote profit and growth
Demonstrated experience providing customer-driven solutions, support or service
Demonstrated effective management or leadership experience
Demonstrated underwriting experience in area of expertise (specific products or line)
Solid knowledge and understanding of insurance, underwriting guidelines and risk concepts in area of expertise
Demonstrated problem-solving and analytical skills to review complex cases and/or review lines or books of business
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
Founded in 2013
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dan Reed
Founder. President, and MD
Recent News
Business Insider
2025-12-25
globalventuring.com
2025-12-13
2025-11-14
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