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Jacobs · 14 hours ago

Business Process Consultant

Los Angeles, CA

Full-time

Hybrid

Mid Level

$98K/yr - $128K/yr

Jacobs is a company focused on solving the world's most critical problems for thriving cities and resilient environments. The Business Process Consultant will collaborate with leadership and project teams to analyze and improve business processes, ensuring efficiency and effectiveness in operations.

Civil EngineeringConsultingCyber SecurityIndustrialIndustrial EngineeringInformation TechnologyInfrastructureProfessional ServicesReal Estate

Responsibilities

Identifying technical problems and developing solutions to support business objectives

Conduct researches and analyze the processes and systems that a business implements

Make recommendations to improve these processes and practices

Design simulations to test proposed process improvements

Become familiar with the presented business processes intricately, find more efficient ways to handle these processes, and look for inefficiencies in the system

Develop plans to seamlessly integrate new processes with existing business processes and work with customers to understand business requirements

Utilize financial measures and analysis of operational impacts to evaluate the cost and benefits of current processes and identification of potential areas for improvement

Data gathering – financial and non‐financial, qualitative and quantitative; interviewing skills, good observation skills

Data analysis – financial and non‐financial, qualitative and quantitative

Assist with the analysis and preparation of recommendations that will drive greater productivity, reduce waste, or eliminate duplication

Work with operational team members to understand processes, root causes and outcomes. Create metrics and audit processes to ensure established goals are met and process improvements are sustained

Organize and facilitate meetings with department‐specific BPI teams (those focused on incremental improvements) in order to share ideas, discuss opportunities and provide support

Partner with business leaders to maintain ongoing communication regarding improvement opportunities

Gather benchmarking data. Coordinates responses to benchmarking surveys

Organize and communicate data in a manner that conveys a succinct and compelling concept

Plan, manage, and execute small to medium size process improvement initiatives

Qualification

Data analysisProcess improvementDatabase ManagementLeadership skillsCommunication skillsTime managementMicrosoft OfficeWord ProcessingSpreadsheetsExcelPowerpointGraphics