Bedford-Stuyvesant Family Health Center ยท 12 hours ago
Patient Service Representative (PSR) - Dental
Brooklyn, NY
Part-time
Onsite
Entry Level
$19/hr - $19/hr
2+ years expBedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center serving the primary health care needs of families in Brooklyn. The Patient Service Representative (PSR) will manage patient registration, verify insurance information, and assist with appointment scheduling to ensure a smooth patient experience.
Health Wellness & Fitness
Responsibilities
Greets and assists patients courteously
Initiates the registration process, maintains/confirms patient demographic information in the automated patient management system
Verifies and updates required insurance information at each visit. Ensures accurate and current information is copied and scanned
Collects payments and co-payments in accordance to the set sliding fee scale
Schedules initial and follow-up appointments for all services and maintains an accurate record
Performs a variety of general clerical duties including but not limited to: answering phones, updating patients on wait time, and assisting in maintaining patient flow
Answering switchboard of 200-300 calls per day. Most calls require some information to be extracted from the caller in order to determine call placement
Qualification
Required
High school diploma or general education diploma (GED)
Two (2) years relevant work experience preferred
Bilingual Spanish preferred
35 hour workweek
Flexible with work schedule, must be available to work rotating weekends and up to 7pm
Cooperates effectively with Management
Maintains confidentiality in accordance with BSFHC policy and HIPPA regulations
Excellent interpersonal skills must demonstrate professionalism, courteous and respectful attitude in dealing with patients, team members, families and significant others
Display courtesy, tact and patience with all members of the team members and extended community
Ensure that all patients and visitors receive personalized prompt attention and are treated with receptiveness, dignity and respect
Provide instructions to the patient upon discharge as per instructed by the providers
Benefits
Generous Paid Vacations
Sick days
Medical
Dental
Vision
401(k)
Long-Term Disability
Transportation Plan
Holidays
Company
Bedford-Stuyvesant Family Health Center
Bedford-Stuyvesant Family Health Center (BSFHC) is a Primary Care Health Facility, offering a broad range of integrative primary and specialty health care services, with an emphasis on prevention, patient education and supportive programs and services, located at 1456 Fulton Street, Brooklyn, New York.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase