Dohner Landscaping · 3 weeks ago
Commercial Sales Account Manager
Hudson, OH
Full-time
Onsite
Mid Level
$55K/yr - $75K/yr
3+ years expDohner Ltd. is a full-service landscaping, construction, and snow & ice management company based in Hudson, Ohio. The Commercial Sales Account Manager is responsible for driving growth, client retention, and long-term relationship management for the commercial portfolio, overseeing client interactions and ensuring exceptional service delivery.
Facilities Services
Responsibilities
Oversee a portfolio of commercial maintenance clients
Maintain a renewal rate through regular visits, communication, and issue resolution
Prepare renewal proposals and track renewal success weekly
Achieve new contract sales and enhancement sales annually
Build and maintain a strong prospect pipeline through networking and outreach
Submit proposals, follow up consistently, and document all activity in the CRM
Review job costs monthly and renegotiate or remove low-margin work when needed
Validate correct labor, materials, and markups in all proposals
Request reviews after milestones, respond to all feedback, and resolve concerns proactively
Help field teams reinforce the 5-star client experience
Work closely with operations to ensure quality service delivery
Share feedback from the field, support problem-solving, and contribute to continuous improvement
Qualification
Required
3 or more years of experience in landscaping account management, commercial maintenance sales, or a similar role
Proven track record in sales, client retention, and portfolio growth
Strong relationship-building skills and a personable, professional presence
Self-motivated, organised, and able to work independently in a newly created role
Excellent communication skills, verbal, written, and digital
High integrity, honesty, and trustworthiness
Valid driver's license and reliable transportation
CRM experience (or willingness to learn)
Strong understanding of commercial landscaping services, seasonal needs, and client expectations
Ability to manage multiple priorities and meet deadlines
Experience in horticulture, landscape maintenance, or landscape construction
Background in enhancement sales or project upgrades
Knowledge of Northeast / Northern U.S. plant material & seasonal landscaping
Experience with proposals, estimating, or job costing
Benefits
Employee health benefits package
Paid vacation
Company Cell phone
Laptop provided
Company vehicle
Annual performance review + merit-based raises (not guaranteed)
Company
Dohner Landscaping
Dohner Landscaping started in 2002 as a property maintenance company, based in Hudson, Ohio.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase