Platinum Federal Credit Union · 1 day ago
Mortgage Loan Officer
Duluth, GA
Full-time
Hybrid
Entry, Mid Level
2+ years expPlatinum Federal Credit Union is seeking a Mortgage Loan Officer to originate, evaluate, and recommend mortgage loan applications while delivering exceptional service to members. The role involves guiding members through the mortgage application process, assessing financial status, and ensuring compliance with lending policies.
Financial Services
Responsibilities
Meet with members to discuss mortgage loan needs and options
Guide members through the mortgage application process from start to finish
Analyze members’ financial and credit information to determine loan eligibility
Recommend appropriate mortgage products based on member needs and qualifications
Keep members informed throughout the loan process, ensuring a smooth and efficient transaction
Request flood certification to identify if property is or is not in a flood zone
Perform various preliminary reviews on loan files such as title reports, flood determinations, hazard binders and appraisals
Order title work from attorney
Maintain knowledge of current mortgage rates, programs, and regulatory requirements
Submit complete loan packages to underwriting for approval and respond to any conditions
Attend real estate and community events to promote mortgage products and generate leads
Maintain accurate records in Encompass or other mortgage software systems
Interview loan applicants to gather required information and explain loan options
Evaluate credit reports, income statements, and debt-to-income ratios
Ensure compliance with all federal, state, and internal regulations
Communicate effectively with internal departments, title companies, attorneys, and appraisers
Develop and maintain relationships with realtors, builders, and other referral sources
Qualification
Required
High School Diploma or GED required
Working knowledge of mortgage lending products, underwriting, and compliance standards
Understanding of federal and state mortgage regulations
Familiarity with real estate transactions and closing procedures
English is must
Strong interpersonal and customer service skills
Excellent written and verbal communication
Detail oriented with strong organizational and analytical skills
Ability to work independently and manage time effectively
You must be able to sit for extended periods and use a computer
Occasional travel for community outreach or member meetings may be required
Ability to lift to 10 pounds occasionally (documents or promotional materials)
Preferred
Bachelor's degree in finance, Business Administration, or a related field preferred
2+ years of experience in mortgage lending or financial services preferred
Prior experience as a loan officer, mortgage originator, or related role highly desirable
Hindi/Urdu will be a plus
Proficient in mortgage loan origination systems, Encompass preferred
Company
Platinum Federal Credit Union
Platinum Federal Credit Union (PFCU) is a not-for-profit financial cooperative.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kabir Laiwalla, CPA, MBA
CEO
Becky Hulett
Chief Financial Officer
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