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FlexiVan · 17 hours ago

Collections Specialist

Scottsdale, AZ

Full-time

Onsite

Mid Level

3+ years exp

FlexiVan is seeking a Collections Specialist responsible for collecting outstanding receivable balances on delinquent customer accounts to minimize financial loss. The role involves managing customer communications, documenting interactions, and collaborating with internal teams to resolve billing issues and ensure prompt payments.

RailroadShippingTransportation

Responsibilities

Monitor accounts receivable aging and manage overdue accounts

Contact delinquent customers via phone and email to secure payment

Document customer financial status, collection efforts, and interactions

Respond to ad hoc reporting requests to ensure timely review and analysis of the portfolio

Research and resolve billing discrepancies and disputes promptly

Coordinate with the A/R team on payments, credit memos, and account adjustments

Coordinate with Sales on Lease customers with delinquent accounts and recommend offhire

Coordinate with Chassis Ops on chassis recovery and Casualty Value invoices

Escalate problem accounts to Management as needed

Provide invoices, credit memos, statements and billing support to customers upon request

Run credit reports and review accounts for existing and potential accounts for risk exposure

Perform additional accounts receivable and credit-related duties as assigned

Qualification

Collections experienceExcelMicrosoft OfficeAnalytical skillsCustomer service skillsProblem-solving skillsNetSuite ERPMulti-taskingAttention to detailTime managementOrganizational skillsCommunication skillsSelf-starter