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Erlanger · 13 hours ago

RN Stroke Program Coordinator - Neuro - Full-Time

Chattanooga, TN

Full-time

Onsite

Senior Level

5+ years exp

Erlanger is a healthcare organization seeking a Stroke Program Coordinator to oversee optimal care for stroke patients. This role involves coordinating stroke care, implementing telemedicine programs, and ensuring effective communication among healthcare professionals and community members.

Hospital & Health Care

Responsibilities

Responsible for working in conjunction with Service Line Administrator on preparation of TJC/DNV certification for comprehensive stroke centered designation

Responsible for maintaining cooperative working relationships with individuals representing the other network hospitals and medical centers in order to coordinate educational programs, patient transfers, provide referrals, and ensure provision of quality care and services

Responsible for collecting, analyzing, trending, and reporting required statistics to maintain status of a stroke network designation at Erlanger Health System

Main contact person for all Stroke Network hospitals and Erlanger Health System for clinical expertise, education, updating and revising protocols of cerebral vascular patients

Contact person for family members during hospitalization

Contacts regional and local primary care physicians of patients’ medical progress and status. Tracks and routes complaints, issues, etc through appropriate process and persons

Development and implementation of cerebral vascular related policies and procedures, including cerebral vascular coiling care maps, TPA administration, preprinted orders patient education packets. Developing and revising critical pathways and protocols for various case types utilizing appropriate information

Evaluates patient care team's compliance with department standards and evaluated team performance against established performance standards/ expectations. Assesses learning needs and provide learning opportunities relevant to particular identified gaps. Attends internal and external educational meetings and reads professional resources in order to maintain and enhance nursing skills and clinical competencies. Keep current with new trends in stroke. Attends mandatory department and Health System meetings

Provides support and clinical expertise to care team, including case managers, regarding complex stroke care of patients who do not achieve expected outcomes

Monitors trends and ensures patient outcomes are achieved/maintained based on established levels of quality. Collaborates with other healthcare professionals to plan LOS, discharge and follow-up

Responsible for community and professional education, stroke risk screenings, health fairs, stroke awareness, monthly activities, etc

Maintains a positive working relationship with other medical personnel. In doing so, communicates with other departments, as necessary in order to resolve operational problems and make most effective use of the Comprehensive Stroke program and Health System's resources in delivering quality patient care

Supports and is involved in the Medical Center's continuous quality improvement efforts designed to increase patient outcomes, increase patient satisfaction, and improved the utilization of the Health System's human, capital, and physical resources

Coordinator requires effective analytical abilities to identify program needs that require intervention and /or revision

Coordinator has the responsibility to serve as a liaison with administration, network engineers, support personnel and vendors exchanging information and identifying problems or needs related to clinical and educational telehealth program activity

Coordinator maintains awareness of the telemedicine program status and potential problems

Supervises and implements quality improvement activities, provides reports to appropriate personnel, analyzes and identifies critical factors of services to facilitate enhancement of the quality of programs offered

Coordinator plans measurable program related goals and coordinates annual needs assessments

Coordinator develops, interprets, evaluates and assists in the implementation of protocols, standards and guidelines that facilitate appropriate and timely quality telehealth services

Coordinator participates on ad hoc committees as required to develop plans or further promote the telehealth/ stroke program on a regional basis

Coordinator participates in outreach, public speaking and promotion of telehealth

Coordinator maintains the role of facilitator and trouble shooter to outside participants (rural hospitals, community clinicians, and outside agencies to promote a regional telehealth network)

Coordinator develops strong relationships with hospital staff throughout the region, coordinates and links services and resources of Erlanger Health System with the needs of regional hospitals, provides on-site consultation with regional hospital staff regarding available Stroke, telemedicine and distance learning programs, assist in developing tools to assess the changing needs of regional hospitals, market telemedicine and distance learning programs and provide training sessions to assist regional hospitals in accessing programs

Coordinator in collaboration with the Medical Director is responsible for developing a stroke plan and monitoring the effectiveness of stroke care. The stroke plan should include pre-hospital through discharge and should address secondary prevention issues

Coordinator will monitor key indicators to assess number and type of stroke patients seen, treatment, timelines, and patient outcomes

Coordinator will serve as a patient and community advocate by providing public education concerning stroke prevention and care

Qualification

Stroke care managementTelemedicine implementationNursing license (Tennessee)Patient educationQuality improvementAnalytical abilitiesTeam coordinationCommunication skills