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Texas Health and Human Services · 14 hours ago

Chief Product Manager (CPM)

Austin, TX

Full-time

Hybrid

Mid, Senior Level

$6,377.50/mo - $10,785.83/mo

3+ years exp

Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The Chief Product Manager (CPM) will develop vision and roadmap documentation, perform technical analysis, and ensure contractor systems meet agency directives for Medicaid/CHIP programs while collaborating with stakeholders and managing product backlogs.

Health Care

No H1B

Responsibilities

Collaborates and facilitates Road-mapping activities to develop a product backlog with all appropriate HHSC stakeholders. This includes planning and all supporting activities including Epic backlog development, identification, facilitation, and coordination with impacted stakeholders and other IT teams or vendors, facilitation of estimate requests, risk/issue identification, and cross-team coordination. Includes traditional project management activities

Analyzes, documents and reports on the IT component of product backlogs with emphasis on identification of risk factors, dependencies, enablers and develops the associated mitigation strategies. Provides status updates on the Road-mapping activities and responds to questions from management

Coordinates with vendor discovery support team to provide necessary input to help refine features as necessary, to provide technical feedback, to support the definition of enabler stories, develop wireframes, POCs, and support the HHSC Systems Architect to develop the architectural runway

Qualification

Medicaid/CHIP knowledgeAgile MethodologyProduct Backlog managementTechnical analysisProject ManagementLeadership skillsVendor managementSystems analysisBusiness analysisPolicy analysisCommunication skillsProblem-solving skillsTeam collaboration

Required

Experience working with Texas Medicaid/CHIP programs required

Three (3) or more years of experience is required in the areas of customer relationship management, product management, product development, product ownership, project management, leading technical initiatives, systems analysis, business analysis, policy analysis, program support, business process analysis, or legislative bill analysis

Knowledge of the capabilities and limitations of computer systems and of the techniques used in automated systems

Knowledge of computer hardware and software

Knowledge of computer operating systems

Advanced knowledge of multiple computer-based systems, information technology management, and systems development methodologies including programming languages, systems analysis, and system testing

Knowledge of Medicaid and/or CHIP Program and Policy

Knowledge of Project Management approaches

Knowledge of Product Backlog management

Skill in providing leadership and managing personnel in a team environment

Skill in communicating issues and coordinating oversight across multiple cross-functional divisions

Skill in monitoring and reporting on the status of large-scale technical solutions

Skill in Agile Methodology

Skill in ensuring systems meet business user requirements

Skill in coordinating and solving problems

Skill in communicating effectively both verbally and in writing with technical and non-technical staff

Skill in reviewing technical requirements and ensuring vendor is using best practices and technology

Preferred

Scaled Agile Framework (SAFe) Product Owner Product Manager (POPM) Certification

A minimum of 4 years equivalent (120 credit hours) from an accredited college or university with major coursework in business, communications, computer science, computer information systems, management information systems, or another business or IT related field is preferred

Prior experience working with external vendors

Prior experience with Agile principles