New Process - Prentice Products · 13 hours ago
Inside Sales & Customer Service
Sidney, OH
Full-time
Onsite
Mid Level
4+ years expNew Process Graphics is an ISO 9001-2015 Certified Durable Product Identification manufacturer and printer with locations in Indiana and Ohio. They are seeking an Inside Sales & Customer Service professional to handle customer inquiries, maintain client relationships, and ensure customer satisfaction while managing inside sales activities and generating leads.
CommercialManufacturingPrintingSales
Responsibilities
Handle customer inquiries
Maintain and grow client relationships
Provide top-notch customer service
Manage inside sales activities
Proactively generate leads
Address customer needs
Ensure satisfaction
Communicate effectively with both internal teams and customers
Collaborate with the sales and production teams for seamless service
Qualification
Required
Associate or bachelor's degree is preferred, or 4 years minimum B to B customer service experience
Proficiency in Inside Sales and Lead Generation processes, with the ability to identify potential clients and actively pursue opportunities
Strong focus on Customer Service and Customer Satisfaction, including addressing client needs promptly and professionally
Excellent Communication skills, with the ability to effectively interact with team members and clients in a clear, responsive, and courteous manner
Previous experience in sales or customer support, with a proven ability to meet or exceed performance targets
Ability to work collaboratively in a team setting and handle on-site responsibilities effectively
Preferred
Familiarity with industrial or manufacturing environments is a plus
Proficiency in CRM software and Microsoft Office Suite is highly desirable
Benefits
Comprehensive affordable benefits package for employee and spousal/family medical, dental, vision.
Employer paid short-term disability, life insurance.
401K with variable employer match.
Competitive weekly pay, with paid time off, holiday pay, and vacation.
A flexible 4- or 5-day work schedule that supports work-life balance.
Opportunities for professional development and continued education.
A collaborative work environment that values innovation and teamwork.
Company
New Process - Prentice Products
New Process Graphics is an ISO 9001-2015 Certified Durable Product Identification manufacturer and printer for original equipment manufacturers “OEM” and point of purchase "POP" market and to the printing trade.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Matt Coffman
CEO - New Process Corp
Company data provided by crunchbase