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Presidio · 1 week ago

Senior Account Manager, Chicago

Chicago, IL

Full-time

Hybrid

Senior Level

5+ years exp

Presidio is a leading digital solutions and services provider, helping clients unlock the transformative power of technology. They are seeking an experienced Core Sr. Account Manager to manage and grow key accounts, drive sales growth, and ensure the successful delivery of solutions.

Cloud InfrastructureInformation ServicesInformation Technology

Responsibilities

Strategic Account Management: Develop and maintain deep, strategic relationships with key client stakeholders. Serve as the primary point of contact and trusted advisor for strategic customers

Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities

Sales Growth: Identify, pursue, and close new business opportunities within strategic accounts. Develop and execute comprehensive account plans to achieve revenue targets

Prospecting New Business: Identify and engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients

Client Engagement: Understand the business objectives and challenges of strategic customers. Present and advocate for solutions that align with client goals

Solution Delivery: Collaborate with technical teams to ensure the successful implementation and delivery of solutions. Oversee project timelines, budgets, and deliverables

Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health

Collaboration: Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals

Collaboration with Partners: Build and maintain relationships with Presidio’s technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers

Reporting: Monitor and report on account performance, sales metrics, and client satisfaction. Provide regular updates and strategic insights to senior management

Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling

Qualification

AWSStrategic Account ManagementSolution SellingSales SkillsOperational SkillsProfessional Services SalesCloud SolutionsCommunicationProblem-SolvingTeam Player

Required

A proven track record in the sale of professional services to solve customer problems

Organizing and leading strategic account planning among Cloud Service Providers and internal Presidio Teams

Deep understanding of solving business problems. Ability to effectively communicate complex technical concepts to non-technical stakeholders

Demonstrated success in meeting or exceeding sales targets within strategic accounts. Strong negotiation and deal-closing abilities

Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking

Exceptional verbal and written communication skills. Proven ability to build and sustain strong client relationships at a strategic level

Excellent analytical and problem-solving skills. Ability to develop innovative solutions to meet client needs

Strong interpersonal skills and the ability to collaborate effectively with colleagues across various departments

Bachelor's degree in business, sales, computer science, engineering, or related field, or equivalent experience and/or military experience

5+ years of successful quota achieving outside sales experience in the Wisconsin market, ideally in network, cloud, digital transformation, security, infrastructure, data center, professional services, and/or managed services and/or 5+ years of experience in strategic account management, sales, or business development within the AWS or Microsoft ecosystem