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Tanger-Inc · 14 hours ago

Tanger Ambassador- Savannah

Savannah, GA

Part-time

Onsite

Entry Level

1+ years exp

Tanger is a premier owner and operator of outlet and open-air centers, creating shopping destinations that entertain and inspire communities. The Tanger Ambassador role involves engaging with guests, providing information about store locations and promotions, and participating in marketing events to enhance customer experience.

AdvertisingAppsDigital MarketingWeb Design

Responsibilities

Maintain a polished and professional appearance that aligns with our brand image

Attend Tanger virtual or in-person sessions, webinars, or meetings to enhance knowledge and skills as a brand ambassador

Engage and proactively assist all guests across the center as assigned, driving consumer awareness, providing a consistent brand voice, and creating a fun welcoming atmosphere

Develop and maintain expert knowledge of all center store locations, amenities, local and national programs, promotional offers, and event details in order to answer questions and provide superior customer service to Tanger’s shoppers and retailers

Prepare and hand out samples, coupons, and product information. Distribute these marketing and promotional materials to shoppers

Collect and record customer feedback and information as needed internally and for client relations

Use expert mobile technology skills to educate all shoppers on TangerClub benefits and opportunities for additional savings, sales, contests, events, and loyalty perks via the Tanger Mobile App. Assist new customers in signing up for TangerClub and any help needed with the Mobile App

Represent Tanger by actively participating in on-site and off-site marketing events to promote marketing initiatives locally and regionally, for conferences, trade shows and other events

Assist in set up, organization, and breakdown for events

Capture and recap promotional events via photos, video, audio, etc

Foster partnerships with our retailers by responding appropriately to retailer requests

Assist center management team as needed

Drive operational excellence according to Tanger policy and procedure by reporting center issues or concerns in a timely and accurate manner to center management and in accordance with policy

Provide general administrative and clerical support to include general office up-keep and organization

Assist in receiving shipments, route incoming mail and prepare outgoing mail and overnight packages as needed

As needed, assist with the following and make sure they are maintained and regularly updated: emergency notification systems, HVAC & roof logs, center collateral & signage, center website, vendor check-in & social media channels

Assist in training new Brand Ambassadors as needed

Perform additional duties or participate in other special projects as assigned

Qualification

Customer serviceMobile technology skillsBilingual SpanishCommunication skillsAdministrative experience

Required

High School Diploma or work-related experience

1-2 years customer service experience

Maintain a polished and professional appearance that aligns with our brand image

Attend Tanger virtual or in-person sessions, webinars, or meetings to enhance knowledge and skills as a brand ambassador

Engage and proactively assist all guests across the center as assigned, driving consumer awareness, providing a consistent brand voice, and creating a fun welcoming atmosphere

Prepare and hand out samples, coupons, and product information. Distribute these marketing and promotional materials to shoppers

Collect and record customer feedback and information as needed internally and for client relations

Represent Tanger by actively participating in on-site and off-site marketing events to promote marketing initiatives locally and regionally, for conferences, trade shows and other events

Assist in set up, organization, and breakdown for events

Capture and recap promotional events via photos, video, audio, etc

Foster partnerships with our retailers by responding appropriately to retailer requests

Assist center management team as needed

Drive operational excellence according to Tanger policy and procedure by reporting center issues or concerns in a timely and accurate manner to center management and in accordance with policy

Provide general administrative and clerical support to include general office up-keep and organization

Assist in receiving shipments, route incoming mail and prepare outgoing mail and overnight packages as needed

Assist in training new Brand Ambassadors as needed

Perform additional duties or participate in other special projects as assigned

Focused on making the best first impression—smile, welcome and connect with customers authentically

Effective in a variety of communication settings: one-on-one, small, and large groups, or among diverse styles and position levels

Ability to offer 'best in class' service, anticipate needs, and leave the customer with a positive Tanger experience

Ability to carefully listen and understand a customer's situation in order to assist them

Able to acknowledge, interact and build relationships with shoppers, vendors, and retailers

Ability to maintain a polite demeanor and demonstrate patience when interacting with customers

Ability to act in a professional manner at all times

Ability to remain up to date on Tanger marketing initiatives to drive revenue generation

Ability to communicate effectively including using positive language

Outstanding verbal and written communication skills, fluency in English, bi-lingual in Spanish is a plus

Ability to use and navigate current/emerging technology and applications with proficiency. This includes mobile devices (mobile phones/iPads, tablets)

Ability to work outdoors promoting marketing initiatives designed to drive traffic and generate revenue

Ability to work a flexible schedule to accommodate business needs, including nights, weekends, and holidays

Adhere to Tanger's Values: Integrity, Inclusion, and Innovation

Preferred

1 year administrative experience

Bilingual: Able to read, write, and speak in Spanish

Benefits

Generous Suite of Medical, Dental, and Vision Benefits

401(k) match

Paid PTO and Holidays

Paid Volunteer Hours

Team Member Paid Leave Programs

Tuition Reimbursement

Wellness Incentives

Group Life and Disability Insurance

Voluntary Benefits

Team Member Discounts

And more…

Company

Tanger-Inc

En TANGER-INC generamos y exprimimos el máximo de ideas para convertirlas en propuestas sustentadas en el conocimiento de diversas disciplinas que logran materializar lo que usted busca, a partir del conocimiento del entorno y la competencia, creando el medio que impacta para cumplir así, las metas trazadas.

Founded in 2006

Ciudad De León, Guanajuato, MEX

11-50 employees