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Ridgeview Institute - Smyrna · 16 hours ago

Financial Counselor

Smyrna, GA

Full-time

Onsite

New Grad, Entry Level

$18/hr - $23/hr

Ridgeview Institute is committed to exceptional patient care, and they are seeking a Financial Counselor to engage with patients and their families regarding insurance benefits and financial responsibilities. The role involves coordinating financial arrangements, assisting patients in financial hardships, and ensuring timely collections for both inpatient and outpatient services.

Health CareMental Health

Responsibilities

Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility; determine financial eligibility

Coordinate and ensure the current and accurate patient account data is communicated effectively across departments

Navigate discharge planning to minimize non-payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements

Assist patients facing hardships by obtaining necessary documentation, such as bankruptcy discharges, death certificates, hardship applications, Medicaid, and supporting documentation, utilizing Equifax reports to demonstrate the patient's inability to pay

Follow up diligently on all payment plans to ensure accounts are current with timely payments

Document benefits and received payments by notating patient accounts

Scan all signed documentation into patient accounts

Perform additional duties as assigned by management

Qualification

Insurance coverage interpretationManaged care knowledgeMicrosoft Excel proficiencyPublic assistance programs knowledgeMathematical skillsVerbal communication skillsWritten communication skillsDetail-orientedTime management skillsSelf-starter

Required

High School graduate or equivalent required

Experience interpreting insurance coverage plans, copayments, and deductible schedules

working knowledge of managed care, commercial, and governmental plans

basic knowledge of public assistance programs and required financial forms

Demonstrate proficiency in Microsoft Office applications, with a heavy focus on Excel

Must be detail-oriented and possess basic mathematical and analytical skills to resolve financial issues

Exhibit a positive demeanor and strong verbal and written communication skills

maintaining a professional appearance and approach

Quickly learn the patient accounting MedHost software system and update Excel spreadsheets effectively

Strong communication skills and a professional demeanor are essential

Detail-oriented with effective time management skills to handle multiple priorities in a fast-paced environment

Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through

Preferred

college degree preferred

Benefits

401(k) + matching

Health insurance

100% company-paid life insurance coverage up to 2x your annual salary

Vision insurance

Dental Insurance

100% company-paid long-term disability insurance

Paid time off

Paid Holidays

Cafeteria on site

Employee engagement events

Employee assistance program

Employee recognition program

Free parking

Company

Ridgeview Institute - Smyrna

Georgia’s first choice in mental health and addiction treatment for over 40 years! Ridgeview has two locations in Atlanta, GA, where patients and their families can find specialized, high-quality behavioral health and addiction treatment.

Founded in 1976