Five9 Strategy Manager jobs in United States
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Insite Managed Solutions · 13 hours ago

Five9 Strategy Manager

positionWestlake, TX
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Insite Managed Solutions is dedicated to helping clients win by acquiring expert talent in a collaborative environment. The Five9 Strategy Manager will lead the strategy, design, and execution of outbound sales campaigns within the Five9 platform, ensuring optimal performance through data-driven decision-making and cross-functional collaboration.

ConsultingHuman ResourcesManagement ConsultingOutsourcingTraining
badNo H1Bnote

Responsibilities

Lead the strategy, setup, and optimization of Five9 dialer campaigns to meet operational goals
Take full ownership of the Five9 environment including configuration and troubleshooting
Identify inefficiencies or risks and resolve them before they impact performance
Analyze data and turn insights into real-time adjustments
Design and document clean, repeatable dialing strategies
Manage lead lists and segmentation with accuracy and compliance
Scrub and maintain data in alignment with TCPA, DNC, and state regulations
Stay current with Five9 updates, dialing regulations, and best practices
Build dashboards to keep stakeholders informed and aligned
Provide training, feedback, and support to frontline teams on dialer tools and changes
Manage dialing strategies to include communication

Qualification

Five9 expertiseDialer administrationData analysisTCPA complianceDNC complianceOutbound sales strategiesProblem-solvingAttention to detailClear communication

Required

Applicants must be authorized to work for ANY employer in the U.S
3+ years' experience in dialer administration, with direct Five9 expertise required
Strong knowledge of TCPA, DNC, and related compliance standards
Experience in high-volume outbound contact center environments
Proven ability to analyze data and make informed adjustments
A proactive mindset and strong problem-solving skills
Attention to detail and ability to manage multiple campaigns
Clear communication skills with both technical and non-technical teams

Preferred

Experience in outbound sales strategies

Company

Insite Managed Solutions

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Insite Managed Solutions is a business consulting company that offers business process optimization and vendor management services.
dateFounded in 2007
location
Cape Coral, Florida, USA
people-size51-200 employees
web-link
https://getinsite.io

Funding

Current Stage
Growth Stage

Leadership Team

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Chris Rozum
Founder & CEO
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Company data provided by crunchbase