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Diagnostic Support Services · 13 hours ago

Inside Sales Representative

Aurora, IL

Full-time

Onsite

Entry, Mid Level

1+ years exp

Diagnostic Support Services offers a wide range of customized specimen collection kits. They are seeking a motivated and customer-focused Inside Sales Representative to build strong relationships with healthcare providers and drive adoption of their diagnostic products and services.

Health CareLogisticsMedicalTest and MeasurementTransportation

Hiring Manager

Dawn Blaske

Responsibilities

Engage with prospective and existing customers via phone, email, and virtual meetings to promote diagnostic products and solutions

Qualify inbound leads and generate new opportunities through proactive outreach, including cold calling and targeted follow-ups

Provide product information, pricing, and technical support in collaboration with clinical and technical teams

Maintain a deep understanding of our diagnostic portfolio, including test indications, workflow, and clinical value

Manage and update CRM records, ensuring accurate tracking of customer interactions and sales activities

Support field sales representatives by scheduling meetings, preparing materials, and coordinating follow‑ups

Work closely with marketing to execute campaigns and nurture leads

Prepare quotes, proposals, and sales documentation

Meet or exceed monthly and quarterly sales targets

Deliver exceptional customer service and act as a trusted resource for clients

Qualification

Inside sales experienceCRM proficiencyCommunication skillsLife sciences knowledgeTechnical explanation abilityCustomer serviceTeam-oriented mindsetOrganizational skills