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Lee Health · 18 hours ago

ER Financial Counselor

Estero, FL

Full-time

Onsite

Entry Level

$21.54/hr - $25.31/hr

1+ years exp

Lee Health is a healthcare provider seeking an ER Financial Counselor to assist with patient registration and financial processes. The role involves verifying insurance, processing claims, and ensuring compliance with billing requirements while providing exceptional customer service in a fast-paced environment.

CommunitiesHealth CareMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Completes and assists with registration, insurance verification, authorization, price estimation, denial prevention, claims processing, and financial screening to secure maximum reimbursement for the Health System

Confirms patient identity and uses Epic and on-line resources to ensure Medicare medical necessity and billing requirements have been met

Requires excellent verbal, analytical and customer service skills due to the varying methods of communication which occurs telephonically, in written form, electronically, in person, and bedside in a direct clinical care setting

Requires extensive governmental regulation adherence, computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers to ensure both claim and billing requirements have been completed, entered, and are accurate

Requires general payor contracting and chargemaster experience to ensure accurate price estimation to comply with governmental pricing transparency requirements

Requires the ability to multi-task while using critical thinking skills to appropriately handle work complexity in a fast-paced work environment, while always providing an exceptional patient experience

Must be able to perform in a physically and emotionally demanding 24/7 work environment

Qualification

EpicRevenue cycle experienceMedical terminologyCustomer serviceMulti-language proficiencyComputer skillsTelephone etiquetteAnalytical skillsVerbal communicationWritten communication

Required

High School diploma or equivalent required

Minimum of 1 year of experience in customer relations role

Minimum of 1 year of revenue cycle experience

Medical terminology knowledge required

Excellent computer skills

Knowledge and understanding of telephone etiquette including strong listening skills are essential

Excellent customer service skills are also required, including verbal and written communication

Preferred

Post high school training or associate degree preferred

Epic experience preferred

Ability to speak multiple languages is helpful

Company

Lee Health

Glassdoor3.6

Lee Health is a wooden building was the beginning of community health care in our area.

Founded in 1916

Fort Myers, Florida, USA

10001+ employees

http://www.leehealth.org/

H1B Sponsorship

Lee Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (1)